• AJITH K
  • Hotel Manager
  • 32 years old from Sydney, NSW

Introduction

Dear Hiring Manager, I am an astute and highly skilled professional with more than seven years of experience in the Hospitality Industry with the expertise in managing the entire gamut of operations entailing to Room Reservations, Front Desk, Concierge Service, Sales, Business Development, Guest Service, Roster Development, Reports Preparation and Inventory Management. Furthermore, I am an outstanding motivator and strategist, diligent in spearheading the overall functioning of process, identifying improvement areas and implementing adequate measures to maximize guest satisfaction level. Dexterous in generating and submitting multiple reservations and revenue spread sheets like Market Segments & Source Reports, MICE Reports, Daily Room’s Pickup, Room Availability on a Daily, Monthly and Quarterly Basis. Demonstrated ability to make guests feel well taken care of and build their intent to return Additionally, I am competent in analysing guest feedback through online portals and developing strategic plans to enhance the guest service and business in sync with the organization objective. Deft in optimizing team dynamics, uniting diverse agendas to a common goal and harnessing strategic and operational drivers to deliver result. Skilful in delivering exceptional service standards throughout the customer / guest experience by leveraging knowledge on all standards of suitable service etiquette, there by exceeding guest expectations. I have tailored myself to effectively deliver on the expectations of the role that I have been assigned with a desire to further maximize my skills at an international platform. My resume is enclosed within for evaluation. In case, you have any questions/queries or would like to schedule an interview, you can reach me at / . I look forward to hearing from you soon. I appreciate your time and consideration. Thanks in Advance, Ajith Thrikandiyoor allath

Skills

  • Guest Relations
  • Staff Management and Supervising
  • General Management