• Michelle E
  • Administrative Assistant, Customer Service Officer
  • 46 years old from Wallsend, NSW

Introduction

Dear Manager, I read with interest your posting for the Customer Service Officer and I believe I possess the necessary experience you are seeking and I would make a valuable addition to any workplace. I am currently taking regular temporary work and have been since January 2016. I believe my time in temporary roles has allowed me to become highly adaptable and quick to learn new skills, I am very much looking forward to finding the right permanent position however and will certainly show loyalty to the right employer. Excellent time management and multi-tasking are skills I have spent many years developing. In particular during my time in the Army. I was responsible for many general office duties including filing, typing of official correspondence, data management, helping personnel with their administration needs and assisting senior officers with various administration tasks. The ability to prioritise my work was essential in this busy and often changing environment. I have had a number of roles where effective communication skills were needed as I was dealing directly with customers and assisting with them enquires. In one of my roles with Service NSW I was responding to inbound enquires from customers by phone and via email. I was also required to input data such as credit card numbers and vehicle VIN numbers which needs accuracy and attention to detail. I am proficient in Microsoft Office and have used many different computer programs over the years and I generally learn to navigate new systems quickly. I'd be happy to provide greater detail about my skills and experience during an interview and I hope to hear from you. Sincerely, Michelle vans Ph: Email:

Skills

  • General Office Duties
  • Microsoft Office
  • Administrative Assistant
  • Communication Skills
  • Time Management

Certificates

  • Certificate III in Business Administration