• Michelle H
  • Last/current workplace: Punk Rose
  • 25 years old from Knox City Centre, VIC

Introduction

I have gained vast experience in providing exceptional customer service from my previous employments, which includes working at Subway - Knox City for over 6 months, an administrative assistant for VAU Beauty Australia and most recently at Punk Rose – Eastland. As part of my experiences I have always, to the best of my ability ensured high customer satisfaction with all jobs, such as making sure that customers receive their food and beverages in the fastest amount of time possible, always ensuring that their personal requests are sorted out and making sure clients of VAU Beauty receive their orders with high quality and fast timing. Being part of a team, customer satisfaction is always of high priority to me. I enjoy interacting and involving myself with people and different situations and am always willing to give my best. I’m also a fast learner and am always willing to extend my skills and knowledge. I take all duties seriously and will carry them out in a responsible manner. I understand that timing is very important and will always be on time when needed.

Employment History

  • Punk Rose

    • Jul 2013 - Nov 2013
    Stocking clothes, helping customers with a selection of clothing ranges, promoting sales, making sure customers are always satisfied
  • SILKS Catering

    • Jun 2013 - Current
    Providing exceptional service and catering at Weddings
  • VAU Beauty

    • Nov 2012 - Current
    Managing and packing orders, invoices and tax (book keeping), managing the VAU Beauty online website
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    SUBWAY

    • Nov 2010 - Apr 2011
    Delivery fresh food to a high standard in a fast environment

Certificates

  • Prepare and Serve Coffee Certificate
  • Responsible Service of Alcohol (RSA) Certificate

Education History

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    RMIT city campus current

    • From Nov 2013 - Current
    Currently Studying International Business Applied - 4 years (undergraduate)