• Ellen A
  • Last/current workplace: Woonona Public School
  • 26 years old from Wollongong, NSW


My name is Ellen Auchterlonie and I am writing to you to enquire and apply for the dvertised customer service position. Since June 2012 I have developed into a first generation team leader at Solid Prospects Wollongong representing Special Olympics Australia and the Heart Research Institute. In this role I have had many great personal achievements in sales, developed my own skill set and confidence and developed a strong team that represents clients with integrity, ethics a strong will to do their best for themselves and their clients. I have a great sense of satisfaction working in sales and marketing. My long term goal is complete my Bachelor of Commerce and represent retail clients as a financial planner. I feel that my enthusiasm, hardworking personality and previous experience in the industry would make me a valuable employee within your establishment and I hope to have the opportunity to meet with you and making a positive contribute to your team.

Employment History

  • Woonona Public School

    • Jul 2013 - Current
    Voluntary position at Woonona Public School in kids ministry classes working with students from year one and two.
  • Solid Prospects Wollongong

    • Jun 2012 - Current
    Full time position fundraising/promoting various charities. Duties include setting and achieving personal and team goals and targets, training and leading teams, setting up events sites, leading product training days and administrative tasks.
  • Normandie Hotel and Restaurant

    • Feb 2012 - Jun 2012
    Casual position in a fine dining restaurant. Duties involved customer/table service, supervising functions and operating a bar.
  • Woonona Presbyterian Community Church

    • Oct 2011 - Current
    Voluntary position at Woonona Presbyterian Community Church (WPCC) every second Friday night supervising and leading youth aged between 12 and 16 years.
  • Jaffa by Rob and Allen

    • Mar 2011 - Jun 2012
    Part time position in a café. Duties included customer/table service, food preparation, preparing and serving coffee and discrete cleaning.


  • Phone System
  • Nursing Assistant
  • Kitchenhand
  • Waiting Tables
  • Sales
  • Room Service
  • Childrens Fashion
  • Tele-support
  • Child Care
  • Nannying
  • Consulting Families
  • Point of Sale
  • Guest Relations
  • Community Care Worker
  • Babysitting
  • Cash Register Operation
  • Check In and Check Out
  • Formal Dining Setup
  • Home Care Assistant
  • General Enquiries
  • Catering Assistant
  • Cleaning
  • Tour Operator
  • Booking Systems
  • Electronic Ordering Systems
  • Disabled Care
  • Food Handling and Preparation
  • Driver
  • Bar and Beverage Service
  • Elderly Care
  • Womens Fashion
  • Administrative Assistant
  • Hosiery
  • Shopping Assistance
  • Marketing
  • Care Taking
  • Front of House Duties
  • Housekeeping
  • Working with Children
  • Customer Service

Education History

  • logo

    University of Wollongong current

    • From Jul 2013 - Current
    Bachelor of Commerce majoring in Financial Planning
  • TAFE

    • Jul 2012 - Jan 2013
    Certificate III in Hospitality
  • Holy Spirit College

    • Jul 2009 - Jan 2011
    Higher School Certificate 2011 School Certificate 2008