• Melody C
  • Last/current workplace: Securecorp
  • 46 years old from Russell Island, QLD

Introduction

I have recently relocated to Brisbane from Mount Isa & after a break over Christmas I very keen to rejoin the workforce. As my resume indicates I have quite a varied work history from my beginnings in hospitality, a love affair of sorts with the airline industry which has taken me to many locations. A change in direction with Kelly Sports then a return to Queensland & aviation. A move to Mount Isa for nearly nine years also added a few different feathers to my cap. Having grown up on the coast, this move back to Brisbane is hopefully the final one as I am keen to put down roots and enjoy everything my home state has to offer. I have comfortably managed accounts payable & receivable for a small business using QuickBooks. This also involved the preparation of the relevant monthly/quarterly PAYG/BAS for the business and the trust. As this was a small business the HR & payroll function also fell under my responsibility. QuickBooks was also used to process payroll for approximately 20 employees All my previous roles have involved various levels of administrative tasking, utilising various office equipment with the standard use of the Microsoft suite of programs. Although many roles have utilised different systems and software, I have adapted and become proficient within a short time. My customer service skills have been honed over time and varied industries, resulting in an excellent ability to interact effectively with front line staff and all levels of management. I have always been a proactive team player, but work equally well in an autonomous role. Personally, I am results focused & gain a certain sense of satisfaction from seeing a job well done from beginning to end. My most recent role constantly tested my ability to think outside the square as mining is a 24/7 operation and one day is rarely the same as the next. I am confident my varied skill set coupled with my exemplary customer service skills will make me asset to any business. I appreciate that the job market is extremely competitive and although my focus is to secure full time employment I may need to prove myself through temp assignments initially. I am more than willing to commit to initiatives to upgrade my skill set.

Employment History

  • Securecorp

    • Jan 2011 - Jan 2013
    Control Room Operator - Shift Supervisor at IMCC (Isa Mine Control Centre) Contracting to Mount Isa Mines in the security control room. Access control – vehicle, people & property Monitor and processing of alarms utilizing Gallagher Command Centre system Coordinate appropriate responses to alarms Maintain electronic surveillance of car parks, access points & designated areas of importance across site Co-ordinate first response to emergency situations underground and on the surface Maintain register & action after hour’s complaints After hours switch board Liaise with varying levels of mine management in relation to security operations Troubleshoot, coordinate & action responses to maintenance issues raised through IMCC.
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    Workpac

    • Jan 2010 - Jan 2011
    Admin support officer to the Health & Safety team, specifically Rehab & Return to Work Co-Ordinators + XtraCare - Self Insurance. Open, closing & data entry into rehab case files using the Figtree system Reconciling drug & alcohol testing results Archiving of rehab files and paperwork Assisting with scheduling specialist appointments, travel & accommodation for rehab clients Updating B-Safe events with relevant injury classifications Monitoring progress of short term rehab cases & issuing relevant reminders.
  • HOT FM Mount Isa - Southern Cross Media

    • Jan 2009 - Jan 2010
    Account Manager Create, conceptualize and implement advertising campaigns using radio and/or television for clients. Promote the image of the Southern Cross brand within the community through sponsorship & participation in community events. Administrative duties, monthly reporting & aged debtor follow up
  • APG Glass & Aluminium - Mount Isa

    • Jan 2007 - Jan 2009
    Payroll & Accounts Manager Customer service Daily banking and monthly reconciliation of accounts for business and trust. Customer invoicing All aspects of accounts receivable & accounts payable Preparation of monthly/quarterly PAYG & BAS Human resource ie apprentice sign up procedures Payroll processing (approx 20 employees)
  • IPA Personell - Mount Isa

    • Jan 2007 - Jan 2007
    Recruitment Officer - Source potential clients, assess their needs & match suitable candidates Conduct initial site inspections & ongoing monitoring of site conditions to ensure applicable OHS requirements are met. Administrative & reporting tasks associated with clients & candidates
  • Westing Aviation & Collilngs Aircraft Engineering

    • Jan 2006 - Jan 2006
    Operations/Admin Assistant - Assist in co-ordination/dispatch & booking of charter and RPT flights Provision of quotes for charter enquiries Assist in the scheduling of aircraft maintenance General office administrative tasks (banking, filing, petty cash reconciliation, handling mail) Preparation of invoices Preparation of OTP data (on time performance) Reconciliation of monthly fuel accounts Stock control & parts interpreter

Skills

  • Phone System
  • Superannuation
  • Waiting Tables
  • Room Service
  • Banking
  • Diary Management
  • EFTPOS
  • Point of Sale
  • Guest Relations
  • Microsoft Office
  • Check In and Check Out
  • Data Entry
  • Touch Typing
  • General Enquiries
  • Reservations
  • Receptionist
  • Booking Systems
  • File Management
  • Electronic Ordering Systems
  • Driver
  • Mail Duties
  • Alarm System Management
  • Accounting
  • Front of House Duties
  • Customer Service
  • Transport management

Certificates

  • First Aid Certificate
  • Certificate in Business Administration
  • Certificate in Hospitality

Education History

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    University of Queensland - Gatton College

    • Jan 1992 - Jan 1994
    Bachelor of Business Major - Hospitality Management

Personality Type

The Guardians

Extroverted
Introverted
Sensing
iNtuitive
Thinker
Feeler
Judger
Perceiver