• Ceren B
  • Administrative Assistant
  • Last/current workplace: Kikki.K
  • 28 years old from Melbourne, VIC


I’ve recently graduated with my Bachelor Degree in Psychology at RMIT University. I’m currently studying my Masters of Social Work at the University of Melbourne, however I have recently deferred my studies to find full-time work. I’ve previously worked as a casual sales assistant at kikki.K, Northland Shopping Centre where I have developed strong customer service skills. I also have a range of experience in administrative roles, which I have gained from previously volunteering at the Royal Melbourne Hospital as an Administrative Assistant. Personal qualities I have developed and discovered about myself throughout my undergraduate degree is that I’m a very organised, patient and compassionate person. Additionally throughout my previous career experience and my academic studies, I have developed skills that are transferable to fulfil the expectations of this vacancy, including but not limited to: • Ability to communicate effectively with clients from diverse cultural and social backgrounds • Strong research/analytical skills • Ability to speak another language: Fluent Turkish • A high level of integrity and honesty • Knowledge of administrative functions and general clerical duties • Good organisational skills • Excellent use of Microsoft Office Software Programs: Word, Excel, PowerPoint & Access • Internet Explorer and ability to work with Windows and Mac OSX I also offer excellent interpersonal skills, as this allows me to deliver exemplary services to stakeholders, both internal and external to the organisation, by nurturing and maintaining cooperation and collaboration around the capturing, processing and reporting of information. I am decisive in my thinking, and can review and interpret information with a view to either escalating or resolving the matter. I would welcome the opportunity to participate in an interview to answer any of your questions and better present my qualifications for this role. I look forward to speaking with you soon to arrange an interview or for clarification about any of the information contained within this letter and Resume attached. Yours sincerely, Ceren uyukata

Employment History

  • Kikki.K

    • Oct 2013 - Feb 2014
    • Strong customer service and communication skills • Perform cash register operations and other related activities • Ability to achieve set sales targets • Visual merchandising skills • Stacked and organise stock to shelves • Learned new products on the job
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    Royal Melbourne Hospital- Grattan Street, Parkville

    • Mar 2012 - Dec 2012
    Volunteer Administration Assistant • Create and modify documents using Microsoft Office/Excel and various databases. • Perform general clerical duties to include but not limited to: filing papers, mailing, typing letters, preparing envelopes, entering information into a program or database (appointments, contact information and customer records). • Adhere to medical confidence protocols
  • Templar Recruitment Services- Belconnen, ACT 2617

    • Aug 2009 - Dec 2010
    Waitress • Working in busy environments such as Parliament House, National Convention Centre and Exhibition Park in Canberra. • Serving food and/or beverages to patrons. • Ability to demonstrate sound knowledge of food and beverage offered by the venue • Clean tables after patrons have finished dining. • Assisting with setting up and cleaning up planned events
  • Hyatt Hotel- Commonwealth Avenue, ACT 2600

    • Feb 2009 - Apr 2009
    Waitress • Prepare tables for meals, including setting up items such as linens, silverware, and glassware. • Served breakfast, lunch and dinner to patrons and guest at the hotel and other customers. • Keeping dining area of restaurant clean • Providing quality customer service


  • General Office Duties
  • Microsoft Office
  • Data Entry
  • Administrative Assistant

Education History

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    RMIT University: 124 La Trobe St Melbourne VIC 3000

    • Jun 2011 - Dec 2013
    Bachelor of Applied Science (Psychology)
  • Hawker College, Murranji Street Hawker ACT

    • Jun 2007 - Jan 2008
    ACT Year 12 Certificate
  • Canberra High School: 4 Bindubi St Macquarie ACT 2614

    • Jun 2003 - Jan 2006
    Year 10 Certificate
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    University of Melbourne current

    • From Feb 2014 - Current
    Masters of Social Work