• Deeparati M
  • Last/current workplace: Computer Sciences Corporation
  • 34 years old from Melbourne, VIC

Introduction

Dear Sir/Madam My last role as a Senior Administrative Officer at Computer Sciences Corporation (CSC) has enabled me to gain valuable experience in recruitment and all other ad hoc administrative duties like formatting, data entry and event preparation. I acted as the sole point of contact for candidates, pre-registered and organised interviews with them and ensured that the right aspirants were chosen as graduate trainee engineers. My excellent interpersonal and communication skills were also well utilised in delivering presentations to graduates across universities to propagate CSC’s brand and appeal. I excel at stakeholder management which I demonstrated via monthly presentations to senior management on recruitment and training targets as well as ensuring all candidates were informed throughout the recruitment process and received constructive feedback where necessary. I am passionate about customer service and excelled as a customer service executive at ICICI bank. Utilising my excellent time management skills, I ensured customer enquiries and complaints were resolved in a timely and professional manner and every customer was provided a high level of service. I actively followed up on business development opportunities for High Net Worth Individual (HNWI) clients and was able to increase sales. My attention to detail in execution of complex tasks for HNWI clients and putting customers first allowed me to develop strong positive relationships with them. My knack for problem solving and managing conflicting demands with ease was also well appreciated and I was awarded a promotion to Relationship Manager within a span of 8 months. In addition, I am proficient in Microsoft Office Suite (Word, Excel, Outlook, Powerpoint) Lotus Notes and Taleo. I am currently on a Spouse Visa with full working rights, and available to work 6 days a week in any part of Melbourne. In support of my submission, I am attaching herewith my resume for your perusal. I would be obliged if you are able to consider me for any potential roles in the area of Office Support. I am well spoken, articulate, and well presented and am comfortable performing all Administrative/HR/Customer Service/Receptionist/Office Assistant roles. I look forward to a personal meeting which would give me an opportunity to discuss and present my credentials in a more comprehensive manner. Thank you. Your’s sincerely, Deeparati ukherjee

Employment History

  • Computer Sciences Corporation

    • Jun 2011 - Apr 2012
    • Created position descriptions, screened and analysed candidate applications, managed interviews • Created letters of offers and standard contracts of employment and conducted reference checks • Coordinated induction and training programs, process documentation for payroll and performance management activities • Airline bookings & Hotel reservations, Front Office experience, managed courier and freight system, receipt and payment process for all invoices, managed all queries both over the phone and face-face • Coordinated events and campaigns, diary and email management, data entry and MIS reports
  • ICICI Bank Ltd

    • Sep 2007 - Oct 2008
    • Managed accounts for High Net Worth Individuals (HNWI) • Reviewed HNWI wealth needs and set up appointments with financial planners. • Resolved complex operational issues for all clients • Savings accounts maintenance, cash handling, Issuance of cheques, debit cards, cheque books and statements • Cross sell to customers for investment products like life insurance, mutual funds, gold coins

Skills

  • Driver

Certificates

  • Diploma in Retail Management
  • Bachelor of Business