• Danielle H
  • Last/current workplace: The Travellers Rest Country Pub & Restaurant
  • 28 years old from Cairns, QLD

Introduction

Hey there guys! My name is Danielle and I am 21 year old traveler from Mancester, UK! :) I am currently residing in North Cairns and I am working at a Nomads Hostel as a bar tender 3 nights a week in exchange for accommodation. I have 2 years + experience within the hospitality trade as a bar tender at a sports bar, a cocktail technician at a high volume nightclub and a trainee assistant chef within a country restaurant. At home in the UK I was studying an National Vocational Qualification in Food and Beverage Service (Level 2) and I was also training for a personal license (NCPLH - National Certificate for a Personal License Holder) for a prospective career in bar management. These courses are currently postponed whilst I am on my travels. I have been in Australia for just over 1 month, my working holiday visa is valid until May 2014 and I also hold a valid Queensland RSA Certificate. My work experience to date consists of hospitality work and sales, I am able to up-sell wines and spirits to premium products, negotiate and compromise with customers and resolve customer complaints. I am able to work effectively as a team and I have a keen eye for preparation and organization when hosting events. Despite the majority of my work experience being within hospitality, I am also looking to try something new, I am open to new ideas and experiences and I am willing to give anything a go to discover other skills and interests that I may have hidden! As an individual, I am bright and quirky young backpacker, I am relatively tattooed (however if you wish for me to cover up then that is not a problem!). I love socializing over drinks and I have a keen hobby for cocktail mixology! I love hosting parties and 'cook-offs' with friends, playing pool and visits to the cinema. I also try to stay relatively active by going on country walks, cycling, swimming and rock climbing. I have dabbled in some modelling experiences! My education to date is at college standard, I have 10 GCSE's including Mathematics, English Language, English Literature, Social Sciences, Graphic Design and Religious Education, grades varying from A* - C. I also have 2 A Levels in Art & Design and Media Studies. So if you're still with me reading this, then give me a call!

Employment History

  • The Travellers Rest Country Pub & Restaurant

    • Mar 2013 - May 2013
    Waitress & Trainee Assistant Chef - Customer service using '6 Steps of Service' - Performed thorough ID checks. - Quality assurance & food preparation procedures. - Taking food orders & waiting tables. - Assisting the chef.
  • Tiger Tiger Nightclub & Cocktail Bar

    • Jun 2012 - Sep 2012
    Bar Tender & Cocktail Technician -Displayed outstanding customer service using 'Six Steps of Service'. -Performed thorough ID checks to meet legal age requirements. -Served wines and spirits according to the Weights and Measurements Act 1985. -Up-selling techniques through compromise and negotiation. -Ability to perform and display a thorough understanding of cocktail knowledge. -Bar backing and household duties.
  • logo

    British Red Cross

    • Jan 2012 - Feb 2012
    Street Fundraiser - Direct F2F fundraising politely and intellectually. - Displayed passion and in depth knowledge of the charity towards the public. - Displayed a professional attitude towards consumers discretion. - Up to date with daily news and headlines. - On going perseverance, ability to receive rejection as constructive criticism. - Essential time keeping skills and travel awareness. - Team work and leadership qualities.
  • Lush Cosmetics

    • Nov 2011 - Jan 2012
    Christmas Temporary Sales Assistant - Displayed excellent customer service and product knowledge. - Ability to consult and negotiate effectively to boost product sales - Ability to show passion and commitment to an ethical and ecological company. - Stock replenishment and rotation. - Basic cash handling and housekeeping duties.
  • The Red Lion Public House & Restaurant

    • May 2011 - May 2013
    Bar Tender & Trainee Chef *Postponed Level 2 NVQ in Food & Beverage Service provided by the North Lancashire Training Group. - Displayed outstanding customer service using the '6 Steps of Service' method - Performed thorough ID checks - Served wines and spirits according to the Weights & Measurements Act 1985 - Quality assurance & food preparation procedures - Kitchen Safety procedures - Taking food orders and waiting tables - Bar backing and kitchen porter duties - Changing of cask ales / kegs - Responsibility of training up new staff

Skills

  • Baggage Handling
  • Cattle Farming
  • Prop Art Design
  • Phone System
  • Work Health and Safety (WHS)
  • Spray tanning
  • Creative Direction
  • Chef
  • Bus Driving
  • Cosmetology
  • Kitchenhand
  • Formal Display
  • Waiting Tables
  • Room Service
  • Banking
  • Manicuring
  • Wedding and Funeral Floristry
  • Kennel Cleaning
  • Poultry farming
  • Diary Management
  • Nail Enhancements
  • Fine Art Tutoring
  • Boarding Kennel Operations
  • EFTPOS
  • Parasite Treatment
  • Child Care
  • Nannying
  • Hair Conditioning
  • Pet Nutrition
  • Emergency Response
  • Fruit Farming
  • Menu Planning
  • Fruit Picking
  • Dog Walking
  • Aquatic Animal Care
  • Styling
  • Tree Plantation
  • Veterinary Assistance
  • Sketching
  • Point of Sale
  • Interior Design
  • Guest Relations
  • Community Care Worker
  • Babysitting
  • Microsoft Office
  • General Grooming
  • Animal Surgery Assistance
  • Cash Register Operation
  • Feeding and Watering Animals
  • Hair Removal
  • Makeup Artistry
  • Check In and Check Out
  • Blog Management
  • Formal Dining Setup
  • Coffee Making
  • Nail Buffing and Shaping
  • Financial Reporting
  • Home Care Assistant
  • Sugar Cane Farming
  • Drawing Tutoring
  • Obedience Training
  • Touch Typing
  • Storyboarding
  • Beauty Therapy
  • Stocking and Inventory
  • Dog Washing
  • Wine and Spirit Knowledge (Sommelier)
  • Casual Teaching
  • Dog Grooming
  • Stock Control
  • Animal Care
  • Banquets
  • Dairy Farming
  • General Enquiries
  • Catering Assistant
  • Cleaning
  • Medicine Preparation
  • Nut farming
  • Reservations
  • Receptionist
  • Booking Systems
  • File Management
  • Animal Behaviour Correction
  • Electronic Ordering Systems
  • Pedicuring
  • Tree Care
  • Sheep Farming
  • Hair Shampooing
  • Food Handling and Preparation
  • Driver
  • Mail Duties
  • Bar and Beverage Service
  • Photography
  • Social Work
  • Fast Food Procedures
  • Staff Management and Supervising
  • Fashion Design
  • Cosmetics Retailing
  • Handling and Transporting Animals
  • Operating Pizza Ovens
  • Cash Flow Management
  • Administrative Assistant
  • Nursing
  • Livestock Handling
  • Accounting
  • Cat Behaviour and Handling
  • Flower Arrangement
  • Cocktail Making
  • Shopping Assistance
  • Adobe Photoshop
  • Front of House Duties
  • Housekeeping
  • Flower Selection
  • Travel Experience
  • Working with Children
  • Customer Service
  • Transport management

Education History

  • St Aelreds Catholic Technology College

    • Jun 2003 - Jan 2010
    10 GCSE's Mathematics - C English Language - C English Literature - C Graphic Design - C Art & Design - A* Religious Education - C Amateur Dramatics - C Social Sciences - CCC AS Levels Art & Design - B Media Studies - C Amateur Dramatics - D English Language - D A2 Levels Art & Design - C Media Studies - D