• Laura M
  • Last/current workplace: Property Providers
  • 28 years old from Cannonvale, QLD

Introduction

I am a hard working, enthusiastic and reliable individual, who tries her best in all endeavors. I have three years experience working in a busy holiday park in the U.K where I mainly worked in reception dealing with bookings and complaints, managing cleaners and as a tourist information point. I also worked as a cleaner and in the laundry whilst in this job. I most recently worked as a housekeeper for luxury properties in Sydney.

Employment History

  • Property Providers

    • Dec 2012 - Mar 2013
    -Cleaning of luxury properties in the Sydney area -Making of beds -Layout of decoration for guest arrival
  • Howells Leisure

    • Jun 2010 - Oct 2012
    Receptionist and cleaner- -Booking guests into their caravan -Responsible for the management of cleaners -Dealing with complaints and any other issues that may arise -Responsible for the ordering of shop stock and stocking the shelves -Cleaning of caravans -Washing, drying and pressing of laundry -Cashing up and handling of money at the end of the buisness day

Skills

  • Phone System
  • Kitchenhand
  • Waiting Tables
  • Room Service
  • EFTPOS
  • Point of Sale
  • Guest Relations
  • Cash Register Operation
  • Check In and Check Out
  • Duty Management
  • Knowledge of Books
  • Touch Typing
  • Stocking and Inventory
  • Stock Control
  • General Enquiries
  • Cleaning
  • Tour Operator
  • Reservations
  • Booking Systems
  • Driver
  • Mail Duties
  • Social Work
  • Staff Management and Supervising
  • Cash Flow Management
  • Administrative Assistant
  • Inventory Tracking
  • Laundry Services
  • Shopping Assistance
  • Front of House Duties
  • Housekeeping
  • Customer Service
  • Transport management

Education History

  • Cardiff University

    • Jun 2009 - Jan 2012
    Religious Studies, Social Philosphy and Applied Ethics
  • Fishguard High School

    • Jun 2002 - Jan 2009
    A-Levels Religious Studies-A English-B History-B GCSE's Information Computing Technology- A* History-A* Religious Studies- A Science Double Award-AA Physical Education-A English Language-B English Literature-B Welsh Language-B Maths-C Welsh Literature-C