• Anna L
  • Last/current workplace: Coles - Westfield Garden City. Cnr Logan & Kessels Rd, Upper Mt Gravatt. QLD 4122
  • 29 years old from Brisbane, QLD

Introduction

Dear Madam/Sir, I am writing to your agency, as I believe I possess the personality and work ethics to make any role successful. I am confident and quick to learn new systems. Adept at working as part of a team or working alone, I am also an enthusiastic and motivated worker. I have initiative, loads of drive and a willing to learn attitude. I can adapt to any situation and work environment, Word, Outlook and Excel software proficiency and strong communication skills. I look forward to having an opportunity to meet with you to further discuss how I can contribute to your team. I can provide a full resume upon request. Yours sincerely, Anna

Employment History

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    Coles - Westfield Garden City. Cnr Logan & Kessels Rd, Upper Mt Gravatt. QLD 4122

    • Dec 2008 - Current
    Delicatessen Assistant/ Fresh Produce Assistant December 2008 to June 2013 (Present) • Offered product samples, answered questions and helped customers find items. • Refilled and rotated items on shelves to maintain well-stocked inventory. • Scanned shelves and product cases for expired stock and discarded out dated or spoiled items. • Weighed, packaged and labelled meat and seafood products, following proper dating procedures. • Weighed and labelled products. • Cleaned grocery shelves, storage area and work areas and kept floors free of spills, water and hazardous debris. • Construct platter orders for customers. • Monitored temperature of cases, shelves and storage areas and reported failures to the manager. • Followed proper standards for product freshness, food safety, weights and measures, refrigeration and sanitation. • Developed knowledge about products and sales items to answer shoppers' questions. • Packaged and labelled products. • Supervised, trained and developed team members in accordance with company policies and procedures. • Cleaned meat aisles, storage areas and work areas, following all health and safety guidelines. • Trimmed, rotated, culled, crisped and watered produce to maintain freshness and attractiveness. • Fresh produce assistant(February 2013-May 2013)
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    Coles - Daw Rd & Warrigal Rd, Runcorn, QLD 4113

    • Nov 2007 - Dec 2008
    Cashier November 2007 to December 2008 • Trained and served as a peer coach for new sales associates. • Developed positive customer relationships through friendly greetings and excellent service. • Verified that all customers received receipts for purchases. • Organized racks and shelves to maintain the visual appeal of the store. • Stocked shelves and supplies and organized displays. • Helped customers with questions, problems and complaints in person and via telephone. • Prepared sales slips and sales contracts. • Greeted customers and ascertained customers' needs. • Answered questions regarding the store and its merchandise. • Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices. • Responded to customer questions and requests in a prompt and efficient manner. • Engaged with customers in a sincere and friendly manner. • Completed all cleaning, stocking and organizing tasks in assigned sales area. • Prioritized helping customers over completing other routine tasks in the store. • Built relationships with customers to increase likelihood of repeat business.
  • PAT’S PET – Regency Plz Cnr Vansittart & Estramina Rds Shop 25. Browns Plains, QLD 4118

    • Apr 2005 - Apr 2005
    Shop Assistant April 2005 to April 2005 • Maintained a clean and sanitary work environment at all times. • Cleaned animal enclosures and performed minor maintenance. • Engaged with customers in a sincere and friendly manner. • Responded to customer questions and requests in a prompt and efficient manner. • Greeted customers in a timely fashion while quickly determining their needs. • Completed all cleaning, stocking and organizing tasks in assigned sales area.

Skills

  • EFTPOS
  • Cash Register Operation
  • Driver
  • Shopping Assistance

Education History

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    Griffith University (Nathan Campus) current

    • From Jun 2008 - Current
    Bachelor of Arts - Major Japanese - Currently Postponed
  • Macgregor State High School

    • Jun 2002 - Jan 2007
    English, Maths, Science, Geography, Physical Education, Chinese.