• Hannah G
  • Last/current workplace: Atlantic Group
  • 24 years old from Ferntree Gully, VIC

Introduction

Hi, My name is Hannah Bourke and I am looking for work in hospitality/retail. My hours are flexible and I have 2 years experience in retail (Taret) and limited experience in hospitality. I am bright, hard-working, honest, reliable and a team player. I feel I would be an asset to any job.

Employment History

  • Atlantic Group

    • Aug 2013 - Current
    Waiting and serving alcohol to guests at large functions, providing excellent customer service and providing responsible service of alcohol.
  • Bell Tavern

    • Apr 2013 - Apr 2013
    I did some volunteer work at Bell Tavern to get some hands-on bar experience. There, I made mixed drinks, poured beers and guinness on tap and waited tables.
  • Interchange, Outer East

    • Jun 2012 - Current
    I volunteer with Interchange, Outer East. This involves going on day activities and camps with disabled children and teenagers where you are charged with the primary care of one individual. I find this work rewarding and has taught me a lot about dealing with unusual situations.
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    Target

    • Aug 2010 - Nov 2012
    I started on the register for 3 months, then I was moved onto the floor, which involved hands on customer service, organising and keeping displays intact, I was asked to model some outfits through the shopping centre as part of a promotion.

Skills

  • Kitchenhand
  • Waiting Tables
  • EFTPOS
  • Point of Sale
  • Cash Register Operation
  • Coffee Making
  • Cleaning
  • Electronic Ordering Systems
  • Bar and Beverage Service
  • Social Work
  • Cocktail Making
  • Shopping Assistance

Certificates

  • Prepare and Serve Coffee Certificate
  • White Card / OHS
  • Responsible Service of Food (RSF) Certificate
  • Responsible Service of Alcohol (RSA) Certificate
  • Certificate IV in Hospitality (supervision)
  • First Aid Certificate
  • Food Safety Supervisor (FSS) Certificate
  • Certificate in Hospitality
  • Workplace Hygiene Procedures Certificate

Education History

  • Upwey High School current

    • From Jun 2000 - Current
    Currently doing Year 12 (VCE)