• Ashley s
  • Last/current workplace: Hotel Pennant Hills
  • 26 years old from Northmead, NSW

Introduction

To Whom It May Concern; My name is Ashley and I strive on building customer rapport and love working with a team because of my outgoing peronality. Whilst working in retail, I developed many great skills for marketing and through working in hospitality I have learned to work well in high pressure situations (e.g rushes, unhappy customers, or dealing with a problem). I am a quick learner and work well to exceed targets. Within retail I listened and learned from all my staff members and every day I went into work it was pleasurable and highly productive. I may only be 20 but I am extremely mature, resilient and dedicated to the task at hand. I also have an extreme love for caring and helping animals and enjoy playing in many different sports! Kind regards, Ashley peranza

Employment History

  • Hotel Pennant Hills

    • Nov 2011 - Current
    1) Making/Serving alcohol and coffee 2) Poker machine payouts 3) TAB, Keno 4) Drinks knowledge 5) Specific cleaning of bar 6) Bistro roles – order taking, serving food, clearing and cleaning tables 7) Function set up
  • Smiths Medical

    • May 2011 - Aug 2011
    Answering multitudes of phone enquires Processing orders (including over the phone orders) Working with computer programs (Oracle, Microsoft) Increased organisation skills Built customer relationships Mailing / billing / invoicing Processing over the phone payments Filing
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    Cotton On Mega Store

    • Jan 2011 - May 2011
    Inventory Manager, promoted to store Manager in Training and promoted to active 2IC Cotton on Mega Store Merrylands 1) Processing delivery invoices 2) Stock inquires 3) Monthly Visual Merchandising set up 4) Making rosters 5) Calling team members 6) Telephone customer service 7) Extensive cleaning duties 8) Creating day planners for each team member 9) Banking 10) Cash handling 11) Register management 12) Lay-by Processing 13) Stationary orders 14) Meeting KPI’s

Skills

  • Phone System
  • Kitchenhand
  • Waiting Tables
  • Window Display Design
  • Sales Reporting
  • Mens Fashion
  • Diary Management
  • EFTPOS
  • Point of Sale
  • Microsoft Office
  • Cash Register Operation
  • Blog Management
  • Selling Shoes
  • Budgeting
  • Data Entry
  • Formal Dining Setup
  • Coffee Making
  • Knowledge of Books
  • Touch Typing
  • Stocking and Inventory
  • Stock Control
  • Catering Assistant
  • Cleaning
  • Receptionist
  • File Management
  • Electronic Ordering Systems
  • Driver
  • Bar and Beverage Service
  • Womens Fashion
  • Fast Food Procedures
  • Staff Management and Supervising
  • Hosiery
  • Accounting
  • Inventory Tracking
  • Cocktail Making
  • Shopping Assistance
  • Marketing
  • MYOB
  • Store Display Design
  • Customer Service

Certificates

  • Prepare and Serve Coffee Certificate
  • Responsible Service of Alcohol (RSA) Certificate
  • Responsible Conduct of Gaming (RCG) Certificate

Education History

  • Oakhill College Castle Hill

    • Jun 2009 - Jan 2010
    In my 2 final years in high school I studied - Physics - Chemistry - Biology - English Advanced - Ancient History - Religion - Mathematics
  • Catherine Mcauley Westmead

    • Jun 2005 - Jan 2008
    In Year 10 I was selected to become a peer support leader and was appointed House captain !