• Lauren W
  • Last/current workplace: AAPT
  • 40 years old from St Kilda East, VIC


I'm a mature, vastly experienced and multi-skilled employee having gained experience and working knowledge across various industries. I am actively seeking work, putting every spare resource and effort into my quest to gain employment, preferably full time permanent however in the meantime am happy to do to temporary based work to get myself this through this current situation. I am available anytime and am happy to discuss my application via phone once initial contact is established.

Employment History

  • AAPT

    • Jan 2001 - Jun 2009
    Team Leader/Customer Service and Subject Matter Expert/Project Lead Assistant. I worked at AAPT for over 8 and 1/2 years. During this time I held many roles in Residential Customer Service and Sales, Faults, Provisioning, Credit Collections, Learning & Development Trainer and Assistant, Team Leader of Billing Operations Support, and various project lead assistant roles involving the analysis, testing and documentation of pre-existing business processes and new processes prior to live rollout implementation of a major company wide billing system upgrade which was a project of a few years in duration. I also held roles in Communications and also in Key Account Management, managing high end clientele base whether in small, medium, corporate, government and major business clients.


  • Kitchenhand
  • Waiting Tables
  • Labour
  • Sales
  • Window Display Design
  • Sales Reporting
  • Mens Fashion
  • Recruiting and Rostering
  • Event Coordinator
  • Purchasing Officer
  • Point of Sale
  • Cash Register Operation
  • Selling Shoes
  • Budgeting
  • Painting
  • Formal Dining Setup
  • Coffee Making
  • Knowledge of Books
  • Media Outlet Skills
  • Stocking and Inventory
  • Garbage Maintenance
  • Stock Control
  • Catering Assistant
  • Cleaning
  • Content Creation
  • Vehicle Detailing (Car Cleaning)
  • Electronic Ordering Systems
  • Food Handling and Preparation
  • Driver
  • Bar and Beverage Service
  • Womens Fashion
  • Fast Food Procedures
  • Staff Management and Supervising
  • Production
  • Hosiery
  • Inventory Tracking
  • Shopping Assistance
  • Marketing
  • Project Management
  • Store Display Design
  • Customer Service


  • Responsible Service of Alcohol (RSA) Certificate
  • Certificate in Frontline Management