• Maddison P
  • Last/current workplace: Brown Babes Tanning
  • 24 years old from Adelaide, SA

Introduction

I am a highly effective at anticipating and accommodating customer needs. Friendly, punctual and enthusiastic team player. I am customer-oriented server with excellent interpersonal and communication skills. I am also hardworking and successful at using product knowledge and exceptional customer service to increase guest retention and exceed sales goals. Retail professional who excels in fast-paced environments. Extensive experience in customer service, merchandising, and cash handling.

Employment History

  • Brown Babes Tanning

    • Oct 2012 - Jun 2013
    10/2012 to 06/2013 Beauty Assistant/Sales Assistant Brown Babes Tanning and Beauty Studio – Prospect • Anticipated salon guest concerns and addressed them immediately. • Greeted all guests in a warm and friendly manner to create a positive first impression of the salon. • Called clients to confirm upcoming appointments. • Followed the pre-assigned opening and closing procedures for the salon. • Coordinated all aspects of guest services, including supply monitoring and facility maintenance. • Consistently followed all required protocols for scheduling appointments. • Oversaw the upkeep of the entire facility and notified maintenance for service repairs. • Handled guest complaints calmly and professionally. • Prepared first time guests over the phone for their selected services. • Managed salon autonomously during manager's vacation and while hiring new management staff. • Entered client information into the databases quickly and with minimal errors. • Promoted salon-exclusive products to increase retail sales.
  • Hooves Paws and Claws

    • Jul 2010 - Oct 2012
    07/2010 to 10/2012 Sales Assistant Hooves Paws and Claws – St Agnes • Answered questions regarding the store and its merchandise. • Demonstrated use and care of merchandise. • Greeted customers and ascertained customers' needs. • Maintained records related to sales. • Helped customers with questions, problems and complaints in person and via telephone. • Stocked shelves and supplies and organized displays. • Organized racks and shelves to maintain the visual appeal of the store. • Developed positive customer relationships through friendly greetings and excellent service. • Trained and served as a peer coach for new sales associates.
  • Print Junction

    • Apr 2010 - Apr 2010
    04/2010-04/2010 Work Experience (1 week) Print Junction Graphic Design • Demonstrated use and care of printing equipment. • Greeted customers and ascertained customers' needs. • Maintained records related to sales. • Helped customers with questions, problems and complaints in person and via telephone. • Developed positive customer relationships through friendly greetings and excellent service. • Assisted with designing work for well-known companies such as Metropolitan Plumbing. • Helped with decision making. • Performed daily errands ie. Post office.

Skills

  • Spray tanning
  • Salon Management
  • Window Display Design
  • EFTPOS
  • Equipment Sterilisation
  • Cash Register Operation
  • Stocking and Inventory
  • Stock Control
  • Cleaning
  • Hair Consulting
  • Administrative Assistant
  • Inventory Tracking
  • Shopping Assistance
  • Marketing
  • Store Display Design

Education History

  • Loreto College

    • Jun 2008 - Jan 2012
    Sace Certificate