• Caitlin L
  • Sales Assistant, General Hospitality Staff
  • Last/current workplace: IGA Rosanna
  • 23 years old from Northcote, VIC


I am looking for a casual. or part time position in hospitality or retail. I have around three years experience in hospitality and retail settings, in which I have gained valuable skills and developed attributes such as organization, good customer service skills and the ability to multitask and work calmly under pressure.

Employment History

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    IGA Rosanna

    • Jan 2016 - Current
    , processing returns, balancing money in register at end of shift, processing card payments • Assisting with customer enquiries • Refilling, rotating and facing up stock • Organising liquor section- merchandising (facing up), refilling and counting stock • General cleaning and tidying duties- sweeping, wiping down register and counter, keeping front counter tidy and presentable
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    Grill'd Fairfield

    • Dec 2014 - Apr 2015
    • Customer service- serving customers at register, serving food to customers (waitressing), responding to customers enquiries, taking orders over phone • Cleaning- dishwashing, sweeping, mopping, wiping down tables • Food preparation- dressing burgers and sandwiches, making salads, cooking chips, toasting bread, preparing food to be used • Working with money- operating the cash register, processing card payments, issuing gift cards, processing returns
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    Bakers delight, Fairfield

    • Dec 2012 - Feb 2015
    Duties: • Customer service- responding to customers enquiries in person or via telephone, selling food to customers • Food preparation- slicing bread, packaging bakery products, cutting up samples • Merchandising- maintaining and improving the appearance and displays in the store • Cleaning- mopping, sweeping, washing dishes and equipment, cleaning windows • Working with money- operating the cash registers, calculating the hourly reeds • Calculating production and wastage at beginning and end of a day


  • Sales Assistant
  • Cleaning
  • Food and Beverage Serving
  • Food Handling and Preparation
  • Customer Service
  • Responsible Service of Alcohol (RSA)
  • First Aid

Education History

  • Northcote High School

    • Ended Jan 2015
    Completed Victorian Certificate of Education at Northcote High School, in 2015
  • RMIT University current

    Currently studying for a Bachelor of Social Work (Honours) at RMIT University