• Stephanie O
  • Administrative Assistant, Customer Service Officer
  • Last/current workplace: The Rogers Group
  • 26 years old from Brisbane, QLD

Introduction

My name is Stephanie Oxley and I am currently seeking employment in the Greater Brisbane Region. I have previous experience in customer service, administration and hospitality. I have a strong work ethic and excellent client liaison skills, which I think would be highly advantageous within your company. I am a friendly, enthusiastic and highly reliable person and I believe that I would be able to build a great rapport with yur clients.

Employment History

  • The Rogers Group

    • Mar 2015 - May 2015
    March 2015 - May 2015 Administrative Assistant The Rogers Group Cleveland office ? Liaising with clients through email correspondence and telephone calls ? General front office management and administration services ? Providing administrative and technical support to consultants and clients ? Maintaining client confidentiality ? Diary management and database maintenance ? Answering and directing all incoming phone calls ? Distributing incoming and outgoing mail Employment History 'd:
  • Dollar Homeloans

    • Jan 2012 - Jan 2013
    Filing Clerk Dollar Homeloans Owner's home office ? Electronic filing ? Sorting and scanning files ? Data entry ? Shredding of documents
  • logo

    Angus and Robertson

    • Jan 2012 - Current
    Assistant Retail Manager Angus and Robertson Victoria Point Shopping Centre ? Experienced in Ebility Data System and Titlemaster ? Responding to customer enquiries and complaints in a polite and professional manner both in person and through other media sources e.g. phone and email ? Handling stock deliveries from multiple suppliers including any stock discrepancies or damages ? Training new employees and maintaining staff morale ? Creating and maintaining business records ? Invoicing, stocktaking, filing, scanning ? Banking and reconciliation ? Customer service skills ? Opening and closing bookstore ? Ability to discuss, recommend and sell products ? Diary management - events, deliveries, staff holidays
  • Happy Cloud Café

    • Jan 2011 - Jan 2013
    Waitress Happy Cloud Café Stockland Cleveland Shopping Centre ? Customer service ? Food preparation ? Point of sale equipment ? Barista coffee ? Security responsibilities ? Workplace Health & Safety induction
  • Promotional Work

    • Jan 2011 - Dec 2011
    2011 Promotional Work Stockland Cleveland Shopping Centre ? Dressing up as Alice in Wonderland ? Customer service ? Handing out chocolates to customers
  • Timeout Coffee Lounge

    • Jan 2008 - Jan 2012
    Waitress Timeout Coffee Lounge Bloomfield Street Cleveland ? Customer service ? Barista coffee ? Point of sale equipment ? Food service
  • Stockland Cleveland Shopping Centre

    • Jan 2008 - Jan 2009
    2008 & 2009 Santa's Assistant Stockland Cleveland Shopping Centre ? Customer service ? Collating customer details ? Invoicing, filing and retrieving data

Skills

  • Database Management
  • General Office Duties
  • Inventory Tracking
  • Communication Skills
  • Customer Service
  • Invoicing

Education History

  • Cleveland District State High School

    • Ended Jan 2011
    2011 Graduated Year 12 Cleveland District State High School Achievements: • Graduated high school with an OP 8 • Year 12 Academic Excellence Award • High Achievement in Extension English • Top student in Mathematics A (year 11 stream)

Personality Type

The Guardians

Extroverted
Introverted
Sensing
iNtuitive
Thinker
Feeler
Judger
Perceiver