• Sylvia L
  • Event Manager, Kitchenhand, Retail Sales Assistant, ... more
  • Last/current workplace: Priceline Pharmacy
  • 35 years old from North Wollongong, NSW

Introduction

I am applying for a casual position as a kitchen hand. I have completed my Certificate III in Commercial Cookery in 2012 and learnt about food handling, cooking meat,chicken and fish and making desserts. My employment at Angus & Robertson Clearance Store, Blockbuster, Burger King, Clark Rubber and Priceline has allowed me to further develop and strengthen my retail and sales skills by gaining product knowledge and providing superior, fast customer service. I had to do cash handling, upselling, merchandising, clerical duties, stocktaking and keeping the store neat and tidy. This background combined with my other retail/hospitality jobs has made me to be a fast, effective, target driven, highly motivated, friendly, bubbly, reliable and punctual team member. I believe my expertise in successful customer service operation and my love for learning new skills and experience would be of particular value in meeting the challenges of this position.

Employment History

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    Priceline Pharmacy

    • Oct 2011 - Dec 2012
    October 2011 till December 2012 - Priceline Pharmacy, Ashfield as a pharmacy assistant - Cash handling - Stock replenishment - Loss Prevention - Merchandising - Customer Service - Sell skin care, hair care products, fragrances, cosmetics and Homey Ped shoes - Stocktaking
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    Priceline Pharmacy

    • Oct 2011 - Dec 2012
    October 2011 till December 2012 - Priceline Pharmacy, Ashfield as a pharmacy assistant - Cash handling - Stock replenishment - Loss Prevention - Merchandising - Customer Service - Sell skin care, hair care products, fragrances, cosmetics and Homey Ped shoes - Stocktaking
  • Platinum Skin Centre

    • Jan 2011 - Dec 2011
    2011 Platinum Skin Centre (250 hours) - Clerical duties - Beauty treatments - Cleaning duties
  • Platinum Skin Centre

    • Jan 2011 - Dec 2011
    2011 Platinum Skin Centre (250 hours) - Clerical duties - Beauty treatments - Cleaning duties
  • My Uc Society

    • Jan 2010 - Jun 2010
    January 2010 June 2010 My Uc Society (Vietnam) as an English Tutor - Teach students vocabulary and pronunciation. - Correct homework. - Prepare lessons and homework for basic and intermediate English classes.
  • My Uc Society

    • Jan 2010 - Jun 2010
    January 2010 June 2010 My Uc Society (Vietnam) as an English Tutor - Teach students vocabulary and pronunciation. - Correct homework. - Prepare lessons and homework for basic and intermediate English classes.
  • Au My Uc

    • Feb 2009 - Dec 2009
    February 2009 December 2009 Au My Uc (Vietnam) as an English Tutor - Teach students vocabulary and pronunciation. - Correct homework. - Prepare lessons and homework for basic and intermediate English classes.
  • Au My Uc

    • Feb 2009 - Dec 2009
    February 2009 December 2009 Au My Uc (Vietnam) as an English Tutor - Teach students vocabulary and pronunciation. - Correct homework. - Prepare lessons and homework for basic and intermediate English classes.
  • Clark Rubber

    • Jul 2007 - Aug 2008
    July 2007 August 2008 Clark Rubber, Mascot as a retail assistant - Customer Service - Clerical duties - Sell foam, rubber, carpet and swimming pool chemicals and other products - Cash handling & up selling - Merchandising - Stock replenishment - Loss Prevention
  • Clark Rubber

    • Jul 2007 - Aug 2008
    July 2007 August 2008 Clark Rubber, Mascot as a retail assistant - Customer Service - Clerical duties - Sell foam, rubber, carpet and swimming pool chemicals and other products - Cash handling & up selling - Merchandising - Stock replenishment - Loss Prevention
  • Self-employed, Bau Cat

    • May 2006 - Apr 2007
    May 2006 April 2007 Self-employed, Bau Cat (Vietnam) as an English Tutor - Teach students vocabulary and pronunciation. - Correct homework. - Prepare lessons and homework.
  • Self-employed, Bau Cat

    • May 2006 - Apr 2007
    May 2006 April 2007 Self-employed, Bau Cat (Vietnam) as an English Tutor - Teach students vocabulary and pronunciation. - Correct homework. - Prepare lessons and homework.
  • Senso Hair & Skin

    • Jan 2006 - Dec 2006
    2006 Senso Hair & Skin - Cleaning duties - Washing hair - Establishing customer rapport
  • Senso Hair & Skin

    • Jan 2006 - Dec 2006
    2006 Senso Hair & Skin - Cleaning duties - Washing hair - Establishing customer rapport
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    Angus & Robertson

    • Nov 2005 - Mar 2006
    November 2005 March 2006 Angus & Robertson, Chullora as a book seller - Sell books - Cash handling & up selling - Stock books - Merchandising - Customer service - Clerical duties - Opening & closing store procedures
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    Angus & Robertson

    • Nov 2005 - Mar 2006
    November 2005 March 2006 Angus & Robertson, Chullora as a book seller - Sell books - Cash handling & up selling - Stock books - Merchandising - Customer service - Clerical duties - Opening & closing store procedures
  • Internet & Game Store, Bau Cat (Vietnam)

    • Oct 2004 - Jul 2005
    October 2004 July 2005 Internet & Game Store, Bau Cat (Vietnam) as a customer service representative - Customer service - Serve food and drinks - Cleaning duties
  • Internet & Game Store, Bau Cat (Vietnam)

    • Oct 2004 - Jul 2005
    October 2004 July 2005 Internet & Game Store, Bau Cat (Vietnam) as a customer service representative - Customer service - Serve food and drinks - Cleaning duties
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    Blockbuster

    • Feb 2004 - Oct 2004
    February 2004 October 2004 Blockbuster, Ashfield as a customer service representative - Cash handling & up selling - Answer telephone enquiries - Sign up new members - Handle complaints - Gain movie knowledge to advise customers - Cleaning duties
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    Blockbuster

    • Feb 2004 - Oct 2004
    February 2004 October 2004 Blockbuster, Ashfield as a customer service representative - Cash handling & up selling - Answer telephone enquiries - Sign up new members - Handle complaints - Gain movie knowledge to advise customers - Cleaning duties
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    Burger King

    • Feb 2003 - May 2003
    February 2003 May 2003 Burger King, Five Dock as a cashier and kitchen hand - Cash handling - Take orders and up selling - Cleaning duties - Kitchen-hand
  • J. Robins & Sons Pty Ltd

    • Feb 2003 - Dec 2003
    February 2003 December 2003 J. Robins & Sons Pty Ltd, Belmore as a shoe packer - Packing 30 to 40 shoes an hour - Polish & fix flaws on shoes - Cleaning duties - Glue insoles
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    Burger King

    • Feb 2003 - May 2003
    February 2003 May 2003 Burger King, Five Dock as a cashier and kitchen hand - Cash handling - Take orders and up selling - Cleaning duties - Kitchen-hand
  • J. Robins & Sons Pty Ltd

    • Feb 2003 - Dec 2003
    February 2003 December 2003 J. Robins & Sons Pty Ltd, Belmore as a shoe packer - Packing 30 to 40 shoes an hour - Polish & fix flaws on shoes - Cleaning duties - Glue insoles
  • Saville Park Suites

    • Jan 2000 - Dec 2000
    2000 Saville Park Suites - Customer service - Clerical duties - Housekeeping
  • Saville Park Suites

    • Jan 2000 - Dec 2000
    2000 Saville Park Suites - Customer service - Clerical duties - Housekeeping

Skills

  • Kitchenhand
  • Planning
  • Waiting Tables
  • Sales
  • EFTPOS
  • Shop Assistant
  • Retail Management
  • Merchandising and visual merchandising
  • Point of Sale
  • Cash Register Operation
  • Beauty Therapy
  • Stocking and Inventory
  • Cleaning
  • Food and Beverage Serving
  • Food Handling and Preparation
  • Staff Management and Supervising
  • Marketing
  • Front of House Duties
  • Customer Service

Certificates

  • Responsible Service of Food (RSF) Certificate
  • Responsible Service of Alcohol (RSA) Certificate
  • Certificate in Hospitality
  • Certificate in Beauty Therapy

Education History

  • Ultimo Tafe

    • Ended Jan 2012
    2012 Certificate III Commercial Cookery Ultimo Tafe
  • Ultimo Sydney Institute Tafe

    • Ended Jan 2006
    2006 Certificate II Hairdressing Ultimo Sydney Institute Tafe
  • Ultimo Tafe

    • Ended Jan 2012
    2012 Certificate III Commercial Cookery Ultimo Tafe
  • Ultimo Sydney Institute Tafe

    • Ended Jan 2006
    2006 Certificate II Hairdressing Ultimo Sydney Institute Tafe