• Yaseen K
  • Call Center Staff, Customer Service Officer, Marketing Assistant, ... more
  • Last/current workplace: Indian Bazaar Group
  • 42 years old from Queens Park, NSW

Introduction

I'm an experienced senior sales representative with proven skills and strong sales accomplishments. In each of my previous positions I have quickly attained sales results and established a loyal customer base. I am very proficient in all stages of the sales process—from greeting customers to a signature on the dotted line. The process begins with building rapport with my clients and continues by delivering the extra effort necessary to achieve the goals of all concerned...a “win-win” situation. My selling skills are complemented by equally strong creative abilities. I am able to work with people to generate ideas that work.

Employment History

  • Indian Bazaar Group

    • Jan 2007 - Current
    Indian Bazaar Group Partner Cochin, India 2007 Pres. Indian Bazaar Group Partner - Senior Sales Executive Cochin, India 2007 Pres. • Driving operational, visual and customer service standards in the stores. • Monitoring and reviewing store performance on a regular daily, weekly and monthly basis. • Maximising sales through effective merchandising and marketing. • Sourcing and purchasing goods from suppliers. • Interacting with customers regularly to gain feedback on product quality & service effectiveness. • Advancing the company's strategic positioning by employing and liasing with local marketing companies. • Maintaining and providing comprehensive product information to customers. • Understanding and demonstrating customer care and high levels of customer service • Displaying good listening skills to identify customer needs • Confidently making and closing sales • Looking for link selling opportunities which will increase basket spend • Understanding the importance of best selling lines and feature hotspots YASEEN HAN CURRICULUM VITAE
  • Crafters Collection

    • Jan 2004 - Jan 2007
    Crafters Collection Partner Cochin, India Crafters Collection Partner - Senior Sales Executive Cochin, India • Listening to customer requirements and presenting appropriately to make a sale. • Maintaining and developing relationships with existing customers in person and via telephone calls and emails. • Responding to incoming email and phone enquiries. • Representing the company at trade exhibitions, events and demonstrations. • Negotiating on price, costs, delivery and specifications with buyers and managers. • Challenging any objections with a view to getting the customer to buy. • Liaising with suppliers to check the progress of existing orders. • Reviewing my personal sales performancen and the teams, aiming to meet or exceed targets.
  • BSNL Telecom

    • Jan 2003 - Jan 2004
    BSNL Telecom Office Clerk Srinagar, India BSNL Telecom Office Clerk Srinagar, India • Performed various secretarial/clerical duties such as documenting, photocopying, faxing, mailing, and organizing filing system. • Answered telephones and transferred calls to appropriate staff members. • Sorted and distributed incoming communication data, including faxes, letters and emails. • Interacted with organizational staff, executives, clients, vendors and visitors on a daily basis.
  • Cottage Arts Emporium

    • Jan 2001 - Dec 2002
    Cottage Arts Emporium Sales Executive Cochin, India Cottage Arts Emporium Sales Executive Cochin, India • Assisted and encouraged customers in selecting and purchasing required products in a retail environment. • Addressed customer's needs - Advised and helped locate appropriate merchandise. • Described product's features and demonstrated usage of products. • Answered customers' questions - Provided information concerning specifications, maintenance of merchandise and delivery options.
  • Cottage Crafts Emporium

    • Jan 1999 - Jan 2001
    Cottage Crafts Emporium Sales Assistant Udaipur, India Cottage Crafts Emporium Sales Assistant Udaipur, India • Interacted with clients in all sales stages. • Assisted customers in locating merchandise. • Offered advice to buyers - Suggested gifts, gently encouraged purchases. • Arranged orders and delivery - Filled out specific forms to process transactions and special orders. • Communicated with vendors and received deliveries from suppliers.

Skills

  • Sales
  • Sales Assistant
  • Data Entry
  • Negotiation Skills
  • Sales Management
  • Customer Relationship Management (CRM)
  • Business Development
  • Marketing
  • Communication Skills
  • Direct Marketing
  • Lead Generation
  • Other
  • Customer Service

Education History

  • NIIT

    • Jan 2000 - Jan 2002
    Advanced Diploma Information Technology NIIT Srinagar, India
  • University of Kashmir

    • Jan 1998 - Jan 2001
    Bachelor of Arts University of Kashmir Srinagar, India