• Stephanie B
  • Administrative Assistant, Call Center Staff, Retail Sales Assistant
  • Last/current workplace: Royal Australian Navy
  • 27 years old from Caloundra, QLD

Introduction

Hi, my name is Stephanie Brennan and I am 21 years of age. I am currently seeking part time or full time work. I have worked in customer service for the past 7 years. Throughout my career I have been responsible for meeting budgetary sales and targets through motivating and developing staff and also consistently achieving Key Performance Indicators. I am a confident young lady who is committed and passionate about delivering exceptional, pro-active customer service. I am very enthusiastic, motivated and trustworthy. I always strive to be and do 110% at everything I do, I try to never let my team mates down. I have exceptional organisational skills, strong attention to detail, the aility to manage multiple tasks, professional communication skills and a very high standard of personal presentation. I am computer literate and I also have previous sales over the phone experience. I have a driver’s license as well, so I’m very reliable!

Employment History

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    Royal Australian Navy

    • Jan 2012 - Dec 2012
    Royal Australian Navy - Steward 2012 Key Accomplishments: • Managed a high-volume workload within a deadline-driven environment • Working as a team to achieve goals
  • Beachside Resort

    • Jan 2009 - Dec 2010
    • Beachside Resort - Receptionist Key Accomplishments: • Answer telephone, screen and direct calls. • Take and relay messages. • Provide information to callers. • Greet persons entering organization. • Direct persons to correct destination. • Deal with queries from the public and customers. • Provide general administrative and clerical support. • Tidy and maintain the reception area.
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    Red Rooster

    • Jan 2008 - Jan 2011
    Red Rooster - Crew Trainer Key Accomplishments: • Ensuring my team works to the correct standards of the business. • Resolved problems within sufficient timing. • Demonstrated and promoted teamwork. • Satisfying Customer Needs. • Training new staff members.

Skills

  • Sales
  • Shop Assistant
  • Retail Management
  • Merchandising and visual merchandising
  • Cash Register Operation
  • Stocking and Inventory
  • Hosiery
  • Customer Service