• Charini E
  • Customer Service Officer, Chef, Kitchenhand, ... more
  • Last/current workplace: Salvos Stores, Maylands
  • 28 years old from Maylands, WA

Introduction

I am a confident, highly driven graduate with practical hands-on customer service and retail industry. Resourceful and proactive, I combine effective communication skills with detailed product knowledge to identify commercial opportunities and deliver a satisfactory outcome for both customer and company whilst working alone and as part of a larger team. My strong and focused approach towards this position is nearly two years of experience in the retail sector and the customer service field. I enjoy the industry as whole. Currently I'm volunteering at salvos and being responsible in counter hand, merchandising, splitting, sorting and pricing stocks, and assist in customers. I just completed my degree in Software Engineering and currently reading for Cert. IV in Information Technology Networking. I'm available in weekdays and weekends as full- time/ part-time or casual. I feel, I am most proficient in developing great rapport with the customers I deal with. I am trustworthy and reliable and take great pleasure in my work. Besides, I am a lively team player who works effectively with co-workers and always strives for obtaining sales targets. I am currently looking for an great opportunity to further my career within the retail industry to enhance and share my hand on experiences and key competencies!!

Employment History

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    Salvos Stores, Maylands

    • Aug 2014 - Current
    • Cash register handling • Being responsible for processing cash and card payments • Splitting stock, dropping stock and filling isles • Organizing store room for new stock. • Team organization • Meeting high health and safety standards • Being responsible for processing cash and card payments
  • ISHKA Home ware and Furniture Store

    • Apr 2013 - Jan 2014
    April 2013 - Jan 2014 Sales Assistant at ISHKA Home ware and Furniture Store, Chadstone Shopping Centre, Melbourne Responsibilities and duties: • Maintain customer database by inputting customer profile and updates. • Prepare and distribute monthly reports. • Attend calls for customers availing home delivery facilities. • Order products running out of stock, and then receive deliveries. • Stack shelves and display goods in an attractive way. • Promote special offers and store cards.
  • APIIT City Campus, Colombo

    • Jan 2012 - Feb 2013
    Jan 2012 - Feb 2013 Technical Assistant at APIIT City Campus, Colombo, Sri Lanka Responsibilities and duties: • Configuration and modification of the system. • Install Software Components • Configuration of Hardware Components. • Upgrade the system when it is needed • Network Management
  • Nolimit PVT LTD

    • Sep 2010 - Apr 2011
    Sept 2010 - April 2011 Cash Handler and Sales Assistant (Part Time) at Nolimit PVT LTD Sri Lanaka Responsibilities and duties: • Open and close cash registers, performing tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits • Handle customer complaints and customer service • Assist shoppers to find the goods and products they are looking for. • Stock shelves with merchandise. • Team organization • Dealing with customer refunds

Skills

  • Baking
  • Kitchenhand
  • Sales
  • Retail Management
  • Inbound Call Centre
  • Data Entry
  • Deep Frying
  • Stocking and Inventory
  • Cook
  • Cleaning
  • Sandwich Making
  • Food and Beverage Serving
  • Food Handling and Preparation
  • Information Technology (IT) Skills
  • Communication Skills
  • Customer Service

Education History

  • Staffordshire University U.K

    • Feb 2011 - Nov 2013
    * First Class Honour in Bachelor of Engineering in Software Engineering(Feb 2011-Nov 2013) awarded by the Staffordshire University U.K
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    Polytechnic West, Midland

    • Apr 2014 - Jan 2015
    Diploma in Project Management
  • Australian Institute of Commerce and Information Technology current

    • From Feb 2015 - Current
    Cert. IV in Information Technology Networking

Personality Type

The Guardians

Extroverted
Introverted
Sensing
iNtuitive
Thinker
Feeler
Judger
Perceiver