• Jade M
  • Hospitality Manager, Store Manager
  • 31 years old from Warwick, QLD

Introduction

I Jade Louise Mason would like to apply for a position within your company,i am a motivated young adult wanting to further my skills and obtain a career. Im hard working i injoy learning new things. I can work long hours and extra if needed as i have done in previous jobs and can start staright away. I look forward to hearing fro you.

Employment History

    THE PALACE HOTEL 161 Palmerin St Warwick, 4370 RESTURANT MANAGER My role as Restaurant manager at the palace hotel was at first a challenge, to take a tarnished restaurant name and turn it into what it is today. With the right perspective and attitude towards this challenge, made it possible! The duties of restaurant manager included: • Presentation of the restaurant before and after operating times • Training staff to high standard of waitressing and bartending • Running daily tasks of the restaurant through out service • Managing staff to ensure all standards and duties are met for each shift • Consulting with customers for functions and upcoming events • Wedding/engagement reception preparations and design • Working in conjunction with the head chef on seasonal menus and function/event menus and preparations • Adhering to work place health and safety regulations HOTEL MANAGER As an approved licensed hotel manager, came a weight of responsibility in which I excelled, my duties included: • Banking for the hotel • Setting start and end of shift floats • Calculating takings, profit and Sales • Managing Staff Rosters • Scheduling and working with local security companies to ensure the safety of patrons for events • Managing the money flow and replenishment of floats throughout shifts • Cooperating with Hotel Owners to ensure monthly goals were met • Overseeing staff operations to ensure all standards of customer service and work ethic were met • Opening and closing the establishment • Enforcing Responsible Service of alcohol, on premise and through promotions of the hotel • Dealing with problem patrons • Delegating tasks to all staff members in accordance with occupational health and safety 20 FLYNN DR WARWICK QLD 4370 PH: EMAIL: RESUME JADE ASON PAMPAS ROADHOUSE/TRUCKSTOP My role at the service station was to prepare and cook food, customer service cashier and also to provide assistance in pumping fuel. My duties in this position included: • Preparation of food • Replenishing hot box food to health and safety standards • Regular Cleaning of the amenities • Cleaning throughout the shift to ensure a high stand of hygiene in the shop • Serving customers and ensuring all needs were met, weather through food, directions or general enquiries • Working as a team with other staff members (shift work) MILLMERRAN SPORTSMANS CLUB As my first role in the industry, the sportsman's club started my love for hospitality and gave me the foundations of the strong work ethic I have today. My duties in the role of Kitchen hand and waitress were: • Ensuring all working areas were clean and hygienic before after and during shift • Food Preparation for the head chef • Taking orders • Serving tables • Replenishing the buffet • Helping to organize functions • Working as a team with kitchen staff and bar staff • Practicing a high level of customer service

Skills

  • Staff Management and Supervising

Certificates

  • Certificate in Hospitality