• Eliza L
  • Receptionist, Publisher, Customer Service Officer, ... more
  • Last/current workplace: Memories
  • 31 years old from Brunswick East, VIC

Introduction

In 2010 I completed a Bachelor of Design Honors degree from Massey University, in Wellington, New Zealand Afterwards I lived in Melbourne Australia for 2 years and completed a few one off jobs and internships in fashion before I ventured to London to travel and gain new life experiences. Whilst working full time in London I was able to get London fashion experience within two internships, working with designers Lulu Liu and Sini Moilanen. My involvement in both studios gave me a great insight into the development and productions of each label, which in turn was showcased in fashion shows that I was lucky enough to assist. Both internships were very different from each other but together gave me valued experience in London. During 4 months with Lulu Liu, I assisted Lulu and her design team with sample development, alterations, pattern cutting, machine sewing and hand sewing couture garments in preparations for London Fashion Week in September 2014. My 5 months internship in 2013 with Sini Moilanen is where I worked in her studio for her labels Tramp In Disguise and Miss Galavant. I gained a lot of experience working close with Sini and assisting with trend research, illustrations, pattern drafting, photo shoots and assisted her and stylist Emma Pullbrook in Zagreb Fashion Week for her main line - Tramp In Disguise. Ideally I would like to get into the fashion industry and expand my skills and opportunity.

Employment History

  • Memories

    • Jan 2014 - Current
    Date: (3 months) Employer: Magic Memories Skyline Position: Photographer and Frontline Sales Achievements: - Capturing photos of all guests when they enter the attraction in a professional and personable way. - Creating proactive customer engagement and setting hit and sales targets. - Handling cash and all sales transactions, ensuring all acquired revenue is recorded daily. - Production of photos done in a timely and effective manner of high standards and agreed procedures.
  • Pantechnicon

    • Jan 2013 - Jan 2014
    Date: (2 years) Employer: The Pantechnicon Position: Front of House Waitress Achievements: - Delivering high customer service within a Restaurant - Booking reservations through telephone queries. - Being able to multi-task and work under pressure in an organized manner. - Maintaining a good knowledge of food and wine. - Occasional bar and back bar assistance i.e, coffee making, serving alcohol, and handling money. - Working well within a team environment. - Providing high service and presentation during private events and functions
  • Tramp

    • Jan 2013 - Dec 2013
    Date: 2013 (5 months) Employer: Tramp In Disguise / - Sini Moilanen Position: Fashion Design Internship Achievements: - Creating new season briefs through the use of illustrator and photoshop.
  • photoshoots

    • Jan 2011 - Dec 2012
    - Sampling, design developing, trend and target research. - Assisting and organizing daily studio tasks. - Assistant to designer Sini Moilanen and stylist Emma Pullbrook with preparations for photoshoots and Zagreb Fashion Week. Date: (2 years) Employer: Crème, Café Restaurant Position: Head Waitress Achievements: - High customer service and working as a team, upselling and showing good communication. - Staff training as well as organizing and instructing staff members if the manager was unavailable. - Creating a good team organization in a fast pace environment.
  • Emma

    • Jan 2011 - Dec 2011
    Date: 2011 (one-off) Employer: Emma Westblade Position: Volunteer stylist assistant and dresser Achievements: - Assisted stylist with picking up supplies - Dressing models for a fashion parade during Melbourne Fashion Week. - Organizing the back room for clothes, shoes, and accessories in order for the show.
  • Stream

    • Jan 2011 - Dec 2011
    Date: 2011 (3months) Employer: Service Stream / DFP recruiting Position: Customer Service Representative - Digital Ready Campaign. Achievements: - Maintaining a friendly phone manner on all calls - Answering inbound calls with accuracy and a good manner. - Delivering a customer care service for a complex, multifaceted customer interactions company dealing with changing digital television
    • Jan 2009 - Jan 2011
    Date: (2years) Employer: One Red Dog Position: Front of house waitress Achievements: - Performing good customer service within the restaurant. - Working as a team and communicating well. - Being confident and great at handling money.

Skills

  • Phone System
  • Waiting Tables
  • Shop Assistant
  • Microsoft Office
  • Cash Register Operation
  • Coffee Making
  • Stocking and Inventory
  • Wine and Spirit Knowledge (Sommelier)
  • Barista
  • Food and Beverage Serving
  • Front of House Duties
  • Communication Skills
  • Customer Service

Education History

  • logo

    Massey University

    • Feb 2006 - Nov 2010
    Computer Skills: - - Adobe Photoshop - Adobe Illustrator - Adobe Indesign - Microsoft Office - Microsoft Excel - POS Systems Bachelor of Design, Honors – Majoring in Fashion Design In this design programmne I have completed projects and assignments that demostrate an understanding within product design and research and where I have acquiring skills in construction and pattern making in order to execute the final product.