• Rhiannon B
  • Receptionist, Residential Real Estate Agent, Retail Sales Assistant, ... more
  • Last/current workplace: Farm work
  • 27 years old from Nundah, QLD

Introduction

Dear Hiring Manager, I am looking for an open position that involves either a team work role or an independent role, I am happy to work either positions and I also have experience in both. I have been a waitress for a year now in which I have experience dealing with customers first hand, I have great customer service skills and I am able to deal with any complaints as my jobs have required me to deal with them. I have great experience as a receptionist with three different companies. One a leisure centre and then onto a Beauty spa on a cruise ship and also a short time in a small salon, I worked as a beauty therapist and receptionist. Whilst working on the cruise ship as a beauty therapist, I was required to be a sale representative. As well as performing treatments I was given targets weekly that I was required to meet and any additional targets if I beat the main target. Working from a young age dealing with customers I have had many years of direct customer service and through every job my customer service skills improve every day. I enjoy working with people and my bubbly personality seems to make people laugh! I am very self motivated and driven to completing tasks and challenges I am given.

Employment History

  • Farm work

    • Sep 2014 - Dec 2014
    Farm work - 09/2014-12/2014 • Working with farm animals, feeding livestock and poultry. • Constructing and repairing wire trellises and fencing. • Maintaining grounds, planting crops and weeding. • House hold duties inc. Cleaning and tidying rooms daily. • School run i.e dropping and picking up the children from school. • Prepare milking equipment and assist with milking operations. • Working with dogs and puppies, maintaining cleanliness of puppy pens daily. • Cleaning and sterilising farm/dog equipment. • Delivering dog litters. • Cooking dinner for the family.
  • Groove Train

    • Feb 2014 - Sep 2014
    • Check patrons' identification in order to ensure that they meet minimum age requirements for consumption of alcoholic beverages. • Check with customers to ensure that they are enjoying their meals and take action to correct any problems. • Explain how various menu items are prepared, describing ingredients and cooking methods. • Inform customers of daily specials. • Prepare checks that itemize and total meal costs and sales taxes. • Present menus to patrons and answer questions about menu items, making recommendations upon request. • Remove dishes and glasses from tables or counters, and take them to kitchen for cleaning. • Serve food and/or beverages to patrons; prepare and serve specialty dishes at tables as required. • Stock service areas with supplies such as coffee, food, tableware, and linens.
  • Mulberry's restaurant

    • Nov 2013 - Jan 2014
    Waitress through the christmas period.
  • Carnival Breeze

    • Jan 2013 - Oct 2013
    Carnival Breeze - Miami, FL, USA Spa Therapist- 01/2013-10/2013 • Greet guests into our spa, showing them around the spa explaining all of our treatments in detail. • Present our prices and hand out raffle tickets to encourage guests into the spa. • Check regularly with guests to make sure they are enjoying their time. • Perform 50 minute - 75 minute treatments for up to 14 hours per day. • To teach each guest the connection between health and habit. • Prepare treatment rooms correctly, making sure they are suitable for our guests. • Working as a team in a friendly environment, helping others when needed. • Stock service areas with supplies including bed sheets, towels, oil, facial products and retail products
  • Goldenstones Leisure centre

    • Sep 2009 - Jan 2013
    Goldenstones Leisure centre - Yeovil, Somerset Lifeguard and receptionist- 09/2009-01/2013 • First aid training and staff training every 2 weeks • Observing the pool and area continuously, making sure all swimmers is safe. • Prevent any accidents from occurring, being alert to identify any dangerous hazards. • Concentrate for long periods at a time and communicate clearly with people. • Be very friendly and confident at all times. • Firm and assertive but polite at the same time when dealing with customers.

Skills

  • Phone System
  • Sales
  • Microsoft Office
  • Cash Register Operation
  • Beauty Therapy
  • Negotiation Skills
  • Receptionist
  • Other

Certificates

  • Certificate in Beauty Therapy

Education History

  • Yeovil college

    • Ended Jan 2012
    2012 - Yeovil college Level 3 Diploma in Beauty Therapy Level 3 Nexus Beauty Therapist of Excellence
  • Yeovil College

    • Ended Jan 2009
    Level 3 VTCT Certificate of Excellence Mathematics - Pass 2009 -- Yeovil College
  • Bucklers Mead Community School

    • Jan 2004 - Jan 2009
    Bucklers Mead Community School, Yeovil English Literature (B) English Language (C) Mathematics (C) Science (C) BTEC Art and Design (4 Distinctions) P.E. (B) Food Technology (B)

Personality Type

The Guardians

Extroverted
Introverted
Sensing
iNtuitive
Thinker
Feeler
Judger
Perceiver