• Federica m
  • Receptionist, Customer Service Officer
  • Last/current workplace: English - Italian
  • 31 years old from Shepparton, VIC

Introduction

I am Italian and I speak English fluently. Provided with driving licence, car, working with children check. Experience as translator and librarian. Experience in the guest relation services area.

Employment History

  • English - Italian

    • Jan 2014 - Current
    2014 - Present Translator (English - Italian) at the Montecovello Editore Web: Responsibilities: - Collaborating with authors and Publishing houses - Translating English into Italian - Procession information into PowerPoint and Word documents - Collaborating with web-sites consultants - Delivering high quality material for publication institutes
  • German - Italian

    • Jun 2013 - Jun 2013
    June 2013 Translator (German - Italian) at the TerraCycle Germany GmbH - Rheinstrasse 4L - 55116 Mainz Responsibilities: - Translating German into Italian - Procession information into PowerPoint and Word documents - Collaborating with web-sites consultants
  • Bishopstown Library, Wilton

    • Jan 2013 - Jan 2014
    Librarian at the Bishopstown Library, Wilton, Cork (Ireland) Responsibilities: - Cataloguing and servicing books - Customer service - Organizing book launches and events
  • Guest Relation Services at Valtur Hotels

    • Jul 2011 - Sep 2011
    July 2011 - September 2011 Responsible for the Guest Relation Services at Valtur Hotels, Italy Web Responsibilities: - Customer service - Planning and organizing events - Reception
    • Jan 2009 - Dec 2010
    Librarian at the University of Naples Federico II, Napoli (Italy) Responsibilities: - Cataloguing and servicing books - Customer service - Maintaining degenerated books

Skills

  • Phone System
  • Sales
  • Microsoft Office
  • Receptionist
  • Communication Skills
  • Customer Service

Education History

  • University of Naples current

    • From Jan 2012 - Current
    2012 - Present University of Naples "Federico II", Naples, Italy Master in Foreign Languages and Literatures (English and German)
  • University of Naples

    • Jan 2007 - Jan 2012
    University of Naples "Federico II", Naples, Italy Bachelor of Arts in Foreign Languages and Literatures (English and German)
  • University of Heidelberg

    • Jan 2008 - Jan 2009
    University of Heidelberg, Germany ERASMUS Exchange Project
  • Liceo Classico J. Sannazaro High School

    • Jan 2002 - Jan 2007
    Liceo Classico J. Sannazaro High School, Naples, Italy High School Diploma - Classical Studies