• Jackie K
  • Administrative Assistant, Event Manager, Customer Service Team Leader, ... more
  • Last/current workplace: Sandvik Mining and Construction
  • 37 years old from Narangba, QLD


I am a hard working, dedicated individual looking to get into the creative industries. I am ideally looking for Event management, assistant work or an administrative role within the event business or Interior design fields. I work hard and provide 100% effort at all times, can be trusted to work alone but get on great in a team environment too. I have transferable skills in Human resources, event management and customer service. I am fun, approachable and goal orientated.

Employment History

  • Sandvik Mining and Construction

    • Nov 2010 - Feb 2015
    SANDVIK MINING AND CONSTRUCTION AUSTRALIA Nov 2010 – Feb 2015 Sandvik is a global engineering group, whose operations comprise of Mining, Machining Solutions, Materials Technology, Construction and Venture business areas. Achievements: Created an online platform for requests and approvals to education assistance, eliminating a paper based system and allowing a streamlined process. Developed a streamline process for paying employee benefits on a monthly report. Learning Coordinator: responsible for the management of all training events from planning through to presentation, including preparation of material, venue bookings, liaising with internal/external customers and vendors, etc. Developed and maintained HR learning polices procedures and guidelines, tools and process documents and communicated these to the business. Recruitment Specialist: responsible for Queensland and Northern Territory recruitment and for leading the recruiting manager through all recruiting process, and providing advice and guidance to management of all Sandvik companies in the assigned region or country. Responsible for providing HR support to all Sandvik companies within the Asia-Pacific region, liaising with external providers and internal managers, and supporting all employees in all facets of recruitment and employee onboarding. HR Administrator: provided HR support to all Sandvik companies within the Asia-Pacific region including tasks relating to relocations, visa applications, employment contracts, booking pre-employment assessments and other general duties.
  • Iplex Pipelines Pty Ltd

    • Jul 2007 - Nov 2010
    IPLEX PIPELINES AUSTRALIA July 2007 – Nov 2010 The largest Australian owned and operated pipe and fittings manufacturing businesses in Australia with manufacturing and distribution capabilities in all States as well as New Zealand. Quoting Officer: assisted the national sales representatives with collating information into quotes and ensuring all terms and conditions were accurate. Actively processed 40 – 100 quotes per day. Customer Service Representative: provided customer service in a high level plumbing contact center handling in excess of 60 calls per day.


  • Sales
  • General Office Duties
  • Inbound Call Centre
  • Microsoft Office
  • Data Entry
  • Event Work
  • Event Management
  • Staff Management and Supervising
  • Administrative Assistant
  • Communication Skills
  • Training and Assessing
  • Customer Service
  • Time Management
  • Strong Soft Skills

Education History

  • Customer Contact Solutions

    • Jan 2009 - Dec 2009
    Certificate IV Frontline Management
  • Brisbane Tafe

    • Sep 2013 - Jun 2015
    Diploma Human Resource Management

Personality Type

The Guardians