• Jessica W
  • Event Manager
  • Last/current workplace: The Charming Squire, South Bank
  • 31 years old from New Farm, QLD

Introduction

Dear Recruitment Manager, My name is Jess, I have become an avid events enthusiast after joining the wedding and event industry over 4 years ago.  Since getting a taste for the industry when asked to organise the “event nights” for a pub in London to looking after Wedding on Hamilton Island and a leading venue in Melbourne, I have returned to my home town to pursue my dream and be close to the family! I am currently working as a Functions Manager for a venue in Brisbane however I accepted the role prior it to be open and unfortunately it has not turned out to be the “event focused” space they hoped for. I am extremely passionate and addicted to working hard so I am finding it very difficult to be in a position that is not fulfilling my needs. I have attached my resume for you to peruse and if I am not successful this time round, I would love to hear from you in the future. I am currently living in Brisbane however am looking to move back down the Gold Coast depending on work opportunities. Thank you for your time as I am sure you are inundated with applications. I hope to hear from you. Jess Ward

Employment History

  • The Charming Squire, South Bank

    • Jul 2014 - Current
    The Charming Squire, South Bank, Brisbane July 2014 - Current After returning from a holiday in Europe, I landed a role at the brand new, unopened, James Squire micro-brewery run by the Brisbane owned Mantle Group in conjunction with Lion Nathan. I joined the Venue Manager and General Manager in starting up the venue from scratch. I was hired to create and execute the Functions department in what was hoping to be Brisbane's newest hot spot. Aside from creating all policies/procedures/training programs, conducting all interviews and ensuring all equipment and furniture was on site, I also configured and executed the venues booking and invoicing system through ResPAK Restaurant and ResPAK Functions. Then came an extremely busy 6 months of selling and coordinating over $642,000 worth of functions including networking events, engagements, Christmas parties and Charity events. 1 Wedding and Special Event Manager The Terrace Reception & Function Centre, Royal Botanic Gardens, Melbourne
  • Set amongst Melbourne's renowned Royal Botanic Gardens

    • Dec 2010 - Apr 2014
    Dec 2010 - April 2014 Set amongst Melbourne's renowned Royal Botanic Gardens, The Terrace is home to over 85 wedding receptions and countless corporate functions a year. For six years straight, it has been rated the best "Garden Reception Venue" by one of Melbourne's most influential wedding companies, Easy Weddings Australia. I joined The Terrace as a Food and Beverage Attendant and within a month I was promoted to Function Supervisor. After demonstrating my drive to develop as an events management professional by undertaking a Diploma in Event Management, I was quickly promoted again to Function Coordinator. My ability to show initiative, think creatively and develop strong relationships with my clients while in this role saw my promotion to Wedding and Special Event Manager in May 2011. Responsibilities Marketing - In an extremely competitive industry, clever and targeted marketing is the key to attracting clients. I had sole responsibility for all marketing activities including, website design and content, magazine advertising, producing brochures and flyers, and hosting open days. I draft my marketing initiatives on monthly market research in which I conduct competitor analysis, track enquiries and follow local trends in the Melbourne wedding market. The research I conduct is required to ensure that our venue and service is differentiated in the marketplace. I also prepare annual Marketing Plans and budgets, which are submitted to the General Manager and Business Manager prior to implementation. Sales - My strong product knowledge and ability to understand and relate to a diverse client base allows me to access a broader market. Developing a strong relationship with potential clients is critical to success and ultimately conversion to a sale. Whist my approach to client budgets is flexible, I always ensured we were receiving an appropriate margin and delivering on our financial KPI's. To enable potential clients to see exactly what The Terraces had to offer, I established a 'viewings' option, whereby potential clients can view the venue prior to a function is being held. During my time at The Terrace, I gained extensive knowledge of the following sales and bookings systems: - Events perfect - Opera Sales and Catering Event Coordination / Project Management In my role, I provided a comprehensive project management service from the day of client enquiry to the time the event has been completed. I had a strong ability to delegate and coordinate my team effectively but I also worked closely with each to ensure that all aspects of the function 2 was detailed and completed on time - including: staffing, styling, ordering, run sheets, event orders, security, liaising with the Executive Chef for menu requests and dietary requirements, floor plans, seating charts, table menu design, floristry, entertainment and ensuring external suppliers are abiding by both our regulations and have been appropriately inducted and hold appropriate insurances to provide the relevant services. Prior to every event, I briefed the Function Supervisor on all aspects of the event - from bump-in to bump-out and ensured that all staff were trained to our high standard, well in advance of each event. After each event, I debriefed with the Function Supervisor as well as with the client to ensure we had met or exceeded expectations, and to identify areas for improvement. Previous client referrals are important for business development and activity growth. I am proud to say that I received positive feedback from all my clients at The Terrace and am still in touch with some of them today. I can provide references upon request. Assistant Restaurant and Bar Manger
  • Sails Restaurant & Bar

    • Nov 2008 - Mar 2010
    Sails Restaurant & Bar, Hamilton Island, Queensland Nov 2008 - March 2010 ! My first role at Sails restaurant was a Bar Tender and within a short period of time (six weeks) I was promoted to Team Leader and was subsequently promoted to Assistant Manager after only one month. It was in this role that I first developed my passion for the events industry, I was responsible for managing all functions, including weddings, corporate dinners (including the annual Great Bite dinner with over 500 guests), social events and weekly cocktail and live music nights. I was also responsible for: Staff training and rostering Procurement and stock rotation Ensuring first-rate food presentation End-of-day cash balance 3

Skills

  • Sales
  • Event Work
  • Event Management
  • Networking
  • Staff Management and Supervising
  • Marketing

Certificates

  • Diploma of Events

Education History

  • All Saints Anglican School

    • Ended Dec 2005
    Secondary School Certificate Graduated December 2005 All Saints Anglican School Awards and Achievements