• Zoe J
  • Bartender, Waiter, Barista
  • Last/current workplace: Yens Vietnamese
  • 27 years old from Darlington, NSW

Introduction

A bright and hard working individual with a bubbly and bright personality and the ability to work as part of a team or alone. Possessing excellent communication and hospitality skills and a proven ability to ensure that all customers expectations are met and exceeded. Customer focused, highly organised with the ability to make excellent coffee to the required standards and ensure the bar area is always clean and organised. Currently looking for a suitable bar, barista or wait staff position with an ambitious and rewarding company that offers excellent opportunities for development and career progression.

Employment History

  • Yens Vietnamese

    • May 2013 - Jun 2014
    Yens Vietnamese May, 2013 - June 2014 Waitress • Food and drink preparation • Occupational Health and Safety Training • Serving food and drinks
  • Kemenys Wine and Liquor

    • Jan 2012 - Jan 2013
    Kemenys Wine and Liquor, January 2012 - January 2013 Inbound Customer Service/Sales • Customer service and customer relations with clients • Developing investing strategies and portfolios for sales • Designing invoices, data entry schemes and ways for staff to hits KPIs • Designed and executed sales presentations to educate clientele • Employed sales techniques and provided culinary education to peers and guests • Key Skills and Interests: Retail and Hospitality Management Front and Back of House Operations Menu Development Teambuilding/Training/Supervision Safety/Sanitation/Quality Controls Guest Service Excellence Payroll Profit and Growth Strategies Restaurant Design Good knowledge of Wine, Spirits and Beers Great Team Player Ability to work well within a face paced busy environment Incredibly high attention to detail Traveling: • Europe • Africa • Cambodia • Vietnam Music: • Ukele • Guitar • Piano
  • BuzzzBar Café Newtown, September

    BuzzzBar Café Newtown, September - current Waitress, Barista, Kitchen Hand, Part-Time Manager • Food and drink preparation • Hiring and training staff • Organising menus and rosters • Occupational Health and Safety Training • Opening and closing a Café • Cash Handling • Serving food and drinks

Skills

  • Kitchenhand
  • Waiting Tables
  • Guest Relations
  • Cash Register Operation
  • Formal Dining Setup
  • Coffee Making
  • Cook
  • Cleaning
  • Barista
  • Food and Beverage Serving
  • Food Handling and Preparation
  • Bar and Beverage Service
  • Front of House Duties
  • Customer Service

Certificates

  • Safe Food Handling Certificate
  • Prepare and Serve Coffee Certificate
  • Responsible Service of Food (RSF) Certificate
  • Responsible Service of Alcohol (RSA) Certificate
  • Certificate in Hospitality
  • Workplace Hygiene Procedures Certificate

Education History

  • HSC Newtown High School of the Performing Arts

    • Ended Jan 2010
    Currently Studying: Certificate IV Small Business Management HSC Newtown High School of the Performing Arts 2010 Occupational Health and Safety Course Wine Appreciation Course Responsible Service of Alcohol Barista Course and Training