• Nicole P
  • Bartender, Waiter, Barista
  • Last/current workplace: TSA - Call
  • 34 years old from Fortitude Valley, QLD

Introduction

I am looking for a position as a waitress, preferably full time, but casual or part-time is also good. I have hospitality experience in a variety of establishments, I have great customer service skills and impeccable manners. I am also very adaptable, energetic and a fast learner. I am available to start immediately.

Employment History

  • TSA - Call

    • Oct 2014 - Dec 2014
    Oct 2014- December 2014: TSA - Call centre / Brisbane, Queensland Position held: Phone sales representative. Ø• Phone sales, Customer service
  • Brunswick Bowls Club

    • Mar 2014 - Jun 2014
    March 2014- June 2014: Brunswick Bowls Club - Lawn bowling Club / Melbourne, Victoria Position held: Waitress. Ø• Customer care, orders, food service Ø• Beverage preparation, menu presentation Ø• Table clearing, bill processing
  • Family Horse farm

    • Nov 2013 - Feb 2014
    Nov 2013- Feb 2014: Family Horse farm - Victoria Position held: Assistant Farm Manager Ø• Feeding and watering animals: Horses, hens, working dogs Ø• General maintenance of paddocks, sheds and tools Ø• Gardening and landscaping Ø• Babysitting and home help
  • Le Byblos - Restaurant

    • Nov 2012 - Sep 2013
    Nov 2012- Sept 2013: Le Byblos - Restaurant - Paris, France
  • Indiana Café

    • Apr 2012 - Sep 2012
    April 2012 - Sept 2012: Indiana Café - Restaurant and bar/ Paris, France. Position held: Waitress
  • Berlitz - Language Training Centre

    • Feb 2011 - Mar 2012
    Feb 2011 - March 2012: Berlitz - Language Training Centre / Paris, France. Position Held: French and English Language Teacher. Ø• Taught mostly adults with corporate background. Ø• Taught both individual and group lessons. Ø• Wrote comprehensive pedagogical reports. Ø• Was one of 10% of teachers allowed to teach a language other than their mother- tongue.
  • Ministry of Defence

    • Feb 2010 - Jul 2010
    Feb 2010 - July 2010: Ministry of Defence - Government body / Paris, France. Position held: Research project assistant (final-year internship). Ø• Worked at the Joint Forces Centre for Concept Development, Doctrine and Experimentation (CICDE). Ø• Researched, compared and designed military doctrine on prospective conflicts and future threats. Ø• Participated in the shaping of an official document destined to the Joint Chiefs of Staff. Ø• Participated and intervened in meetings with top-ranking officers.
  • Editions Larivière - Magazine publishing company

    • Jun 2007 - Sep 2007
    June 2007-September 2007: Editions Larivière - Magazine publishing company / Paris, France Position held: Assistant to the advertising Manager (summer internship) Ø• Assisted in the sale of ad space in 3 magazines Ø• Handled calls and enquiries. Ø• Prepared proposals Ø• Researched potential clients.
  • West Cornwall Pasty Co

    • Oct 2006 - May 2007
    October 2006-May 2007: West Cornwall Pasty Co - Café/Pasty shop: Barista/waitress - Canterbury, England
  • Paris Chamber of Commerce

    • Jun 2006 - Sep 2006
    June 2006-September 2006: Paris Chamber of Commerce - Business organization / Paris, France. Position held: Administrative assistant (summer replacement) Ø• Daily compiling of the press relevant to business issues in South America. Ø• Office work and data entry. Ø• Helped organize a seminar on French investment in Algeria. Other jobs include:
  • H&M - Clothes store

    • Jun 2005 - Sep 2005
    June-September 2005: H&M - Clothes store: Shop assistant. Paris, France
  • Research International - Call centre

    • Jun 2004 - Sep 2004
    June-September 2004: Research International - Call centre: Pollster. Paris, France.

Skills

  • Waiting Tables
  • Guest Relations
  • Cash Register Operation
  • Coffee Making
  • Wine and Spirit Knowledge (Sommelier)
  • Cleaning
  • Food and Beverage Serving
  • Bar and Beverage Service
  • Front of House Duties
  • Customer Service

Certificates

  • Responsible Service of Alcohol (RSA) Certificate

Education History

  • Institut d'Etudes Politiques de Lille

    • Jan 2009 - Jan 2010
    : Institut d'Etudes Politiques de Lille / Lille, France. Degree obtained: Master's Degree in "Security, Defence and Strategic studies"
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    University of Kent / Canterbury

    • Jan 2004 - Jan 2008
    : University of Kent / Canterbury, UK. Degree obtained: Bachelor of Arts with joint Honours in Politics, Philosophy and Economics (Grade 2:1)