• Michelle N
  • Receptionist, HR Consultant
  • Last/current workplace: Pheonix Nationale
  • 33 years old from Melbourne, VIC


I am seeking part-time work in addition to my studies. I currently work in the fashion industry (hairdressing) and am looking to move towards an administration/HR type job role. I am in my fourth and final year of a Bachelor of Business and Bachelor of Psychological Studies. Additionally I have a passion for and specialize in Human Resources. I seek a position with your organisation that will enable me to put into practice the experience that I have gained from my studies and my already 12 years work in a customer-service/data processing/administration orientated environment. I am a highly motivated individual with well-developed customer service, administration and problem solving skills. I am a natural with people and possess a strong customer service focus. I would strive to successfully achieve the agreed goals of the position and the organizational goals of your company as a whole. I am able to offer: • A high level of oral and written communication skills, with the ability to analyze/reason and write/speak clearly. • Data entry abilities with very high levels of accuracy and efficiency. • The ability to pay attention to detail. • An enthusiastic approach to accessing and analyzing information with the ability to independently source information in order to use it correctly. • Highly developed organizational skills. • Exceptional critical thinking and problem solving abilities. • An upbeat nature and a curious mind. I would be pleased to provide any additional information required. Thank you for considering my application and I look forward to hearing from you in the near future.

Employment History

  • Pheonix Nationale

    • Nov 2011 - Jan 2012
    Administration Assistant - Pheonix Nationale Nov 2011 - Jan 2012 Responsibilities and Achievements Administration support and client service in person, via phone, and email Processing customer orders and accounts payable/receivable in a time effective manner Use of MYOB systems Strong attention to detail Quickly became an integral part of a close dynamic team
    • Jan 2010 - Dec 2010
    Part-time Senior Stylist - Cuts Both Ways 2010 - Responsibilities and Achievements Meeting the exact requirements of clients Direction and guidance of junior salon staff Maintained and improved a strong, warm relationship with a large clientele Established and built relationships with new clients Quickly became an integral part of a close dynamic team On going professional development through in house and offsite Goldwell training sessions
    • Jan 2010 - Dec 2010
    Self Employed Stylist and Proprietor - Hair in the City (Canberra, ACT) Responsibilities and Achievements Started and managed own business - operating from within a busy salon located in the Canberra CBD Developed, communicated, and implemented business direction and goals Made operational decisions while contributing to salon marketing strategies Performed retail sales duties, managed stock and liaised with suppliers Book keeping and accounts management
  • Florey Hair Design

    • Jan 2006 - Dec 2006
    Full time Hairdressing Apprentice - Florey Hair Design (Canberra, ACT) Referees: Mark Roe and Maree Reid Details upon request


  • Phone System
  • Microsoft Office
  • Human Resources
  • General Enquiries
  • Receptionist
  • Staff Management and Supervising
  • Accounting
  • Front of House Duties
  • Communication Skills
  • Customer Service


  • Bachelor of Business (Human Resources Management)

Education History

  • logo

    Victoria University current

    Bachelor of Business and Psychology at Victoria University (currently under- taking 4th year)
  • Lake Ginnenderra College current

    Certificate III Hairdressing - WRH30109 Business Marketing Workshop Year 12 Certificate at Lake Ginnenderra College