• Viktor W
  • Receptionist, Retail Sales Assistant
  • Last/current workplace: Fiji Island
  • 28 years old from Thornbury, VIC

Introduction

As a sales assistant I am highly motivated to provide customer service that can exceed people expectations. Through a broad range of experience and education in industries such as retail, hospitality, tourism and the emergency services; I have acquired the ability to multi task and handle face paced and various workloads. The bilingual capacities I have allow me to communicate well with a variety of people and allow me to call upon the knowledge of multiple languages. I’m currently looking for a new and challenging work opportunity. Employment that will make best use of my existing skills and experiences and also further my personal and professional development.

Employment History

  • Fiji Island

    • Jul 2014 - Jan 2015
    Site Manager - Reef Safari, Fiji Islands July 2014 - January 2015 • Eager and managing different Operating and ambitious to learn resorts around the Fiji Island, from budget backpacker accommodation to five star resort dive shops. • Hard worker • Background in fire fighting and basic CPR Duties: been working with people of all ages and nationalities • Have • Excellent negotiation skills Co-ordinate and oversee all activities including introductory dives, training • • Sales experience in direct approaches of costumers courses, education, certified dives, on-going staff training and water • Calm and systematic. sports activities • Ability to establish priorities and work under limited supervision. Maintain and increase all • • Reliable and punctual on site sales of diving and water sports activities ensuring good under high demand and • Works cost effective management stressful environments • Supervise all employees on site • Complete all required paperwork in a timely and accurate manner • Ensure an accurate inventory of dive and water sports equipment is kept up to date • Have a "can do" attitude • Rostering, recruitment, performance management, training/coaching, compliance, asset management and profitability Areas of Expertise Team management Conflict handling Service
    • Dec 2013 - Jun 2014
    Scuba Diving Instructor - Reef Safari Airlie Beach, QLD 2013 December- 2014 June Areas of Expertise Daytrip boat taking tourists out to see the Great Barrier Reef. Working in a fast-paced Team management team oriented and entrepreneurial environment that focused on first time divers, guiding certified divers and leading snorkelling tours. Operations management Duties: Customer Service • Guiding people in and around the water • Customer handling and interaction Teaching and leadership • Selling and promoting scuba diving KEY SKILLS & PERSONAL TRAITS
  • Commercial Hotel Harrisville, QLD

    • Apr 2013 - Jun 2013
    Hotel/Bar attandant - Commercial Hotel Harrisville, QLD 2013 April- June A petit country pub south of Brisbane, where my duties mostly consisted of attending to our guest with beverages and food. Stacking and re-stocking in the bottle shop. Cleaning and mainting of the bar and the hotel area. Duties: • Serving customers in a friendly and welcoming manner. • Money handling • Prepare bar area, depending on work shift Answering calls • • Taking meal orders • Cleaning and maintaining bar and hotel property • Bottle shop experience
  • Pro-active

    • Jun 2009 - Aug 2009
    Pro-active Hostel worker - Bjorko Missionskyrka Vandrarhem, Sweden 2009 June- August Hostel worker during peak season in Sweden located in Gothenburg's archipelago. Goal oriented Focus on meeting and greeting guests but also money handling, cleaning and room reservation planning was of great importance. • Room reservations • Cleaning hostel facilitys • Money handling • Answering calls • Touring of hostel facilitys • Basic garden maintaince • Reservation planing

Skills

  • Phone System
  • Microsoft Office
  • Receptionist
  • Storeperson
  • Other