• Harry H
  • Gaming Room Attendant, Waiter, Cafe Allrounder
  • 37 years old from Glen Waverley, VIC

Introduction

Dear Sir/ Madam, As an accomplished professional with 3 years of gaming experience, I feel I'd be the perfect fit for the gaming attendant position at your venue. My skills and training would add value to your organization, and I am excited for the opportunity to be a valuable contributing member of the team. In my previous role as a gaming attendant, I gained the knowledge and experience I need to hit the ground running and start making an immediate contribution right away. I just come back to Melbourne from oversea and looking forward to the new start. I had been oversea for more than half year. I worked in china as a personal trainer. Its a great experience, It enhanced my customer service skills, because I worked as self-employed, I need very strong communication skills and customers service and also be ready and able to solve any problems with customers, that is how i keep my present customers and establish new customers. My resume will show you many others. I would welcome the opportunity to speak with you to discuss how my background could make a major impact on your organization's success. I look forward to hearing from you, and thank you for your time. Sincerely arry

Employment History

    • Jul 2014 - Jan 2015
    Personal trainer 07/2014 to 01/2015 Will's fitness - Shanghai Building solid relationships with members Assisting members with their queries Providing orientation/complementary training sessions to new members Providing fitness assessments to members Maintaining client schedules
  • Batman's Hill Quality Hotel on Collins

    • Jan 2013 - Jul 2014
    Gaming Attendant; Bartender; Waiter 01/2013 to 07/2014 Batman's Hill Quality Hotel on Collins - Collins ST Gaming Explaining operations of games in a fun, safe, and encouraging manner Handling cash and cards to process payments Serving food and beverages to customers Undertaking general cleaning duties Handling customer complaints and requests Following OHS procedures, at all times Serving alcoholic and non-alcoholic beverages Bar Serving customers various drinks Stocking bar with beer, wine, liquor, and related supplies Serving and pouring wine and bottled or draft beer Taking beverage orders from serving staff or directly from patrons Ensuring the bar, work areas, and tables are cleaned
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    CROWN CASINO

    • Oct 2011 - Oct 2012
    Dealer 10/2011 to 10/2012 CROWN CASINO Pay winnings or collect losing bets as established by the rules and procedures of a specific game. Stand behind a gaming table and deal the appropriate number of cards to each player Deal cards to house hands, and compare these with players' hands to determine winners, as in black jack. Exchange notes currency for playing chips or coin money. Check to ensure that all players have placed bets before play begins. Answer questions about game rules and casino policies Open and close cash floats and game tables.
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    VIP TEAK Room - Crown Casino

    • Mar 2011 - Oct 2011
    Food&Beverage Attendant 03/2011 to 10/2011 VIP TEAK Room - Crown Casino Taking and serving customers orders Making coffees and other drinks Keeping update with the table organisation and layout of restaurant Undertaking cleaning duties
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    Crown Tower - Crown Casino

    • Jan 2011 - Oct 2011
    Roomservice attendant 01/2011 to 10/2011 Crown Tower - Crown Casino Carry out designated duties within the room service department. Take guest orders for any Room Service. Deliver food and drinks items from the Room Service menu to rooms as required. Collect dirty trays. Undertake general duties for the Room Service team as required. Deliver Guests amenities in a timely manner.
  • Stalactites Restaurant

    • Jan 2009 - Dec 2010
    Waiter 01/2009 to 12/2010 Stalactites Restaurant - 177-183 Lonsdale St, Melbourne VIC 3000 Present menus to customers Inform customers of daily specials Take orders for food or beverages Serve food and/or beverages Remove dishes and glasses from tables or counters, and take them to kitchen for cleaning. Check with customers to ensure that they are enjoying their meals and take action to correct any problems. Collect payments from customers. Clean tables and/or counters after guests have finished dining.

Skills

  • Waiting Tables
  • Gaming Attendant
  • Guest Relations
  • Cash Register Operation
  • Formal Dining Setup
  • Coffee Making
  • Wine and Spirit Knowledge (Sommelier)
  • Cleaning
  • Barista
  • Food and Beverage Serving
  • Food Handling and Preparation
  • Bar and Beverage Service
  • Front of House Duties
  • Customer Service

Certificates

  • Responsible Service of Alcohol (RSA) Certificate
  • Responsible Conduct of Gaming (RCG) Certificate
  • Certificate III in Hospitality

Education History

  • Holmes College

    • Ended Jan 2010
    Diploma of Hospitality Management Certificate 3 in Commercial Cookery: Hospitality 2010 Holmes College - 185 Spring Street, Melbourne VIC 3000