• Mardi G
  • Customer Service Officer, Retail Sales Assistant
  • Last/current workplace: Relocated to Adelaide
  • 32 years old from North Adelaide, SA

Introduction

I have just relocated from Melbourne to Adelaide, and I am looking for customer service, administration, and receptionist roles. My career started with administration, and whilst working in retail as a store manager and regional manger, my job still had a firm empathise on customer service and administration duties.

Employment History

  • Relocated to Adelaide

    • Dec 2014 - Jan 2015
    Travelled. December 2014 to January 2015. Relocated to Adelaide
  • Midas Shoes

    • Jun 2014 - Dec 2014
    Midas Shoes - Casual. June 2014 to December 2014 Travelled. November 2013 to May 2014
  • Ally Fashion

    • Feb 2013 - Aug 2013
    Ally Fashion - Regional Manager. February 2013 to August 2013 • Managing 6 retail stores in Victoria, with 1-15 staff per store • Recruitment, training and performance management of staff members. • Visual merchandising of the stores to increase sales and represent the brand at the highest level. • Prepare and execute store team meetings, training sessions, and managers meetings. • Assisting with opening new store locations in Victoria.
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    Australian Red Cross

    • Feb 2010 - Feb 2013
    Australian Red Cross - Area Manager. February 2010 to February 2013 • Manage between 11-25 retail stores in Victoria, managing both paid staff and volunteers. 1 Office 2004 Test Drive User 3/147 Buxton St, North Adelaide SA 5006 Phone: E-Mail: • Budget preparation for all store across Victoria for this current financial year, and ensuring these budgets are met by achieving set revenue targets and managing controllable costs. • Recruitment, training, coaching and performance management of paid staff members and volunteers. • Represent the Red Cross in various media campaigns, volunteer fairs and exhibitions. • Prepare and execute store team meetings, training sessions, and managers meetings.
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    Cotton On

    • May 2008 - Feb 2010
    Cotton On - Store Manager, Regional Manager, and Visual Merchandiser. May 2008 to February 2010 • Multi-site management with different brands within the business • Ensuring company standards are consistently maintained in customer service, merchandising, cost control and training. • Train, motivate and coach team members to think commercially, and to have an impact on stores profitability through product presentation and campaign implementation.
    • Jun 2007 - May 2008
    DIVA - Store Manager. June 2007 to May 2008 • Managed flagship store in Bourke St, Melbourne
  • Porter Davis Homes

    • Feb 2007 - Jun 2007
    Porter Davis Homes - Customer Service Co-Coordinator. February 2007 to June 2007. • Management of client files from contract to completion of construction on their home. • Involved contract preparation and signing, obtaining permits, administration and managing the client's experience.
  • Pepperjack Homes

    • Jun 2006 - Feb 2007
    Pepperjack Homes - Customer Service Administration. June 2006 to February 2007 • Management of client files from deposit until contract signing. • Involved co-ordinating council applications, drawings, permits and insurance. 2 Office 2004 Test Drive User 3/147 Buxton St, North Adelaide SA 5006 Phone: E-Mail: • Provide administrative support to the sales and construction departments. • Undertake sales, marketing and online projects as required.

Skills

  • Sales
  • Shop Assistant
  • Retail Management
  • Merchandising and visual merchandising
  • Cash Register Operation
  • Data Entry
  • Stocking and Inventory
  • Customer Service

Certificates

  • Certificate in Retail

Education History

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    Charles Darwin University current

    Charles Darwin University. Bachelor of Laws (Deferred)
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    Victoria University current

    Victoria University. Diploma of Management
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    Geelong Grammar School current

    Geelong Grammar School. VCE