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Phoenix Institute of Australia
EMPLOYER: Phoenix Institute of Australia (company was sold)
DATE: July 2014 - January 2015
POSITION: Enrolment Administrator
RESPONSIBILITIES: (As per previous employer)
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Australian Institute of Management
EMPLOYER: Australian Institute of Management
DATE: June 2013 - June 2014
POSITION: Program Delivery Administrator
RESPONSIBILITIES:
- External Customer enquiries & customer service
- Processing enrolments & payments / transfers from students
- Processing VET FEE & FEE HELP applications
- Monitoring course & coordinating classes
- Maintaining student record
- Producing weekly report on enrolments
- Data entry & database maintenance
- Administration/Reception
- Compliance & business systems
- Performance Management
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United Recruitment
EMPLOYER: United Recruitment
DATE: January 2012 - May 2013
POSITION: Receptionist
RESPONSIBILITIES:
- Switchboard Operations
- Profiling CV's
- Banking / writing up cheques
- Weekly reporting of statistical data
- Mail / banking / scanning
- Greeting stakeholders / visitors
- Responsible for updating policies & procedures manual
- Ordering business cards / approving artwork
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Melbourne Institute of Technology
EMPLOYER: Melbourne Institute of Technology
DATE: January 2009 - December 2011
POSITION: Receptionist / Administrator (Student Services)
RESPONSIBILITIES:
- Switchboard operations
- Issuing visitor passes
- Enrolments/Orientation with students
- Greeting customers/students
- Organizing student files
- Processing of VET FEE & FEE HELP applications
- Data entry of student details into company database
- Typing of documents
- Communicate complaints from students & ensure that
they are followed up in a quick & efficient manner
- Arranging luncheons
- Faxing/filing/photocopying/organizing couriers
- Issuing student with the completion of any relevant
documents e.g. holiday requests, visa applications
- Assisting with orientation
- Undergraduate student publications and documentation
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Disability Employment Agency
EMPLOYER: Working Arrangements (Disability Employment Agency)
DATE: February 2007 - November 2008
POSITION: Receptionist / Administrator
RESPONSIBILITIES:
- Switchboard operations
- Meeting/greeting customers
- Computer operations
- Issuing visitor passes
- Maintaining EA3000 appointment booking system
- Maintaining GEMMA database
- Filing/faxing/photocopying
- Composing resumes/application letters for candidates
- Assisting with marketing campaign
- Responsible for ordering supplies/authorising cheques
- Relieve management of administrative detail, minor projects
- Coordinate workflow
- Assisting with updating and chase delegated tasks to ensure
progress to deadlines
- Take initiative in Office Manager's absence
- Assist in maintaining procedures manual to ensure consistent
performance of routines
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Salvation Army Employment Plus
EMPLOYER: Salvation Army Employment Plus
DATE: January
POSITION: Administration Employment Assistant
RESPONSIBILITIES:
- Co-coordinating job club
- Computer operations
- Composing resumes/application letters
- Switchboard operations
- Developing a working relationship with outside Organisation/