• Micaela B
  • Administrative Assistant, Office Manager, Front of House and Guest Service Agent, ... more
  • 33 years old from Woolloomooloo, NSW

Introduction

My name is Micaela and I´m 28 years old. I´m living in Sydney for one year on a work visa. Even if I worked many years on the advertising and media industry in Buenos Aires and have as a main goal to continue with my career building here in Sydney, at the moment I´m comfortable with any other jo that may help me to jump in and get started in the city. That said, I´m able to manage any administration duties, from running errands, data entry, taking calls and managing e-mail inbox to other more complexes like updating databases, creating reports and presentations. I also worked as a telemarketer early on 2006 so I have experience with that area as well. I´m a fast learner and great team worker, I believe in diversity and that everyone´s background and profile adds value to a company, no matter what the industry is. I also have previous experience in housekeeping and will be happy to do that job again.

Employment History

    • Feb 2013 - Dec 2014
    02-2013 / 12-2014 El Almacén Buenos Aires (Advertising Agency) Account Manager In charge of coordination and follow up for various accounts in the agency, this included meetings for briefing, de-briefing to creative teams, assisting creative and strategic work according to client's budget, marketing objectives and social media. Also in charge of presenting creative work to clients for approval or modifications, distributing original material to media when needed, creating reports and campaign effectiveness. Some clients I've worked with: Renault Argentina, Minicuotas Ribeiro, one of 3 top retailers in the country, Núcleo Group, uprising hardware and software company, Edesur, main power provider. Also worked on integrated projects that would last from 3 to 6 months for many local clients: Supermayorista Vital, Fundación YPF, Bodegas La Rosa, Mercado Libre. These projects where 3-6 months long and demanded a proactive, meticulous and highly organized profile which I managed to get during the past years. References: Alejandro Urdiales, Account Director. Ph: . E-mail: 2012 Working Holiday New Zealand During this year I travelled around New Zealand with a Working Holiday visa. During this time I had several jobs in different industries and areas, this gave me a strong sense of hard working skills, appreciation of diversity and many abilities.
  • Trevellyan's Pack House, Te

    • Apr 2012 - Sep 2012
    04-2012 / 09-2012 Trevellyan's Pack House, Te Puke. Area: Packing.
  • Rimu Park Lodge

    • Mar 2012 - Apr 2012
    03-2012 / 04-2012 Rimu Park Lodge, Ohakune. Area: Housekeeping and reception.
  • The Rees Hotel and Luxury Apartments

    • Dec 2011 - Jan 2012
    12-2011 / 01-2012 The Rees Hotel and Luxury Apartments, Queenstown. Area: Housekeeping
  • Publicis Buenos Aires

    • Mar 2010 - Dec 2011
    03-2010 / 12-2011 Publicis Buenos Aires (Advertising Agency) Jr. Account Manager In charge of the assistance for account managers in many duties. I solely managed one account for over 12 months (one of the major editorials in the country, Editorial Atlántida) which included meeting with the client, understanding their needs and debriefing the creative and planning teams to come up with solutions. Also in charge of arranging call conferences, creating Power Point presentations, meeting with the creative teams to follow up, coordinate and deliver printing material and English translations to the media. Clients I've worked with: Renault Argentina, Telefónica Argentina, Atlántida Publishing. References: Fabián Wencelblat, Account Director. Ph: .
  • Altheim Comunicaciones Buenos Aires

    • Mar 2009 - Feb 2010
    03-2009 / 02-2010 Altheim Comunicaciones Buenos Aires Assistant Creative Director. Coordinator. In charge of schedule management, meetings set-up and Power Point presentations for clients when needed. I assisted on translations and sending final material to media. I also managed the phone when needed and helped with the internal coordination of the work. References: Ricky Bianchi, Creative Director. Ph: .
  • Moreno Chemist Buenos Aires

    • Jun 2008 - Feb 2009
    06-2008 / 02-2009 Moreno Chemist Buenos Aires Stock manager - Rooster coordinator I was the responsible of controlling the income stock and the data entry and updates in the computer system; this was a task I perform daily. I also was in charge of customer service taking incoming calls and e-mails, taking over 40 phones calls per day and dealing with the before, during and after a purchase. References: Luciana Sicilia. Ph: /44692646.
    • Jul 2007 - Apr 2008
    07-2007 / 04-2008 X-28 Alarms Buenos Aires Customer Service Representative In charge of taking customers phones calls and assist them before, during and after a purchase. I dealt with complains, customers' accounts, inquires. I also managed various administration tasks and communication with internal departments. References: Jimena Mirall. Ph: .
  • Teleperformance Argentina

    • Feb 2006 - Mar 2007
    02-2006 / 03-2007 Teleperformance Argentina Customer Service Representative - Telemarketer I took phone calls from the US and dealt with various enquires from function issues to purchases and also damaged products. The campaign I've worked on was Motorola US. Abilities / Others I have exceptional spoken and written communication skills, confidence and tact, excellent organization and time management skills. I also own a strong background in office administration, reception, databases, personal assistance and team work. I'm also able to solely lead and motivate a team if necessary, explain to them what is expected and follow up the procedure. I'm more than competent with English/Spanish translations and feel absolutely comfortable in an office environment, whether running errands, taking calls, making online bookings, or anything that might be requested. Personal goals My ultimate goal is to spend one year in Sydney, getting to know the amazing places and people I've been hearing about for many years. I'm aware that will take work and I'm definitely ready to get involve in a job where I can contribute, assist in everything needed and also grow. I am also looking forward to getting to know and understanding the differences in business management styles between Australia and Argentina. I am willing to start right away, work the hours required and join a team where my skills and practical knowledge can add value to the work offered.

Skills

  • Guest Relations
  • Microsoft Office
  • Check In and Check Out
  • Account Management
  • Cleaning
  • Reservations
  • Receptionist
  • File Management
  • Office Management
  • Housekeeping

Certificates

  • Police Check

Education History

  • UADE (Argentine University of Enterprise)

    • Ended Jan 2010
    Education details UADE (Argentine University of Enterprise) in Buenos Aires, Argentina. BA in Advertising. Graduated in 2010.