• Chantel L
  • Event Manager, Bartender, Bar Manager, ... more
  • Last/current workplace: Dorothy Perkins, England, Hitchin town centre
  • 29 years old from Kingswood, NSW

Introduction

I am currently here on a 12 month Working Holiday visa, expires 03/01/2016, i am looking for full time bar work. I have recently completed my RSA certificate, i have 6 years experience working in a bar. I also have management experience, great customer service.

Employment History

  • Dorothy Perkins, England, Hitchin town centre

    • Nov 2013 - Current
    Deputy Manager November , Dorothy Perkins, England, Hitchin town centre * Complete management of the store and staff * Customer Service, customer orders, fitting room assistance, style advice, dealing with customer complaints and requests * Using the tills, all transactions, print reports, customer orders, email captures, price override, refunds, manual trading when needed * Visual merchandising, window displays, Graphics and decals, store mannequin changes, store displays and layouts * Sale launches, discount events * Cashing up, everyday banking and weekly banking * Key holder, opening and closing the store, Alarm call outs * Delivery process, receiving from the delivery driver with correct invoices, tagging stock, getting the new trends out on to the shop floor, replenishment of stock * Back of house paperwork, daily figures, weekly invoices, replying to emails, Completing staff schedules and payroll * Attending other stores on our area to set up for mega visits and model store sign offs
  • The Times Club

    • Jan 2008 - Current
    Bar Person , The Times Club, England, Stevenage Oval * Customer service, serving drinks and food * Using the tills, for serving and to print reports * Changing barrels, replenishment on the fridges and snacks * Cleaning the bar down, trays, sides, glasses, fridge doors, glass washers,
  • Dorothy Perkins, England, Stevenage town centre

    • Jan 2008 - Jan 2013
    Supervisor , Dorothy Perkins, England, Stevenage town centre * Visual merchandising, window displays, Graphics and decals, store mannequin changes, store displays and layouts * Customer Service, customer orders, fitting room assistance, style advice * Using the tills, all transactions, price override, refunds, manual trading when needed * Sale launches, discount events * Cashing up, everyday banking * Key holder, opening and closing the store, Alarm call outs * Processing delivery, tagging stock, getting the new trends out on to the shop floor, replenishment of stock * Hold the store once a week, open and close, complete tasks, allocate tasks to other staff members, cash up
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    Subway

    • Jan 2007 - Jan 2008
    Sales Assistant Subway, England, Stevenage town centre * Customer service * Preparing the food back of house * Front counter service Using the tills * Replenishment on the front drink fridges and snacks * Cleaning, taking out the bins, sweeping and mopping the floors, cleaning dishes in the kitchen area wiping down worktops and tables

Skills

  • Waiting Tables
  • Sales
  • Banking
  • Beer Pouring
  • Shop Assistant
  • Retail Management
  • Recruiting and Rostering
  • Merchandising and visual merchandising
  • Promotional
  • Gaming Attendant
  • Cash Register Operation
  • Event Work
  • Stocking and Inventory
  • Wine and Spirit Knowledge (Sommelier)
  • Cleaning
  • Event Management
  • Food and Beverage Serving
  • Bar and Beverage Service
  • Staff Management and Supervising
  • Hosiery
  • Cocktail Making
  • Marketing
  • Communication Skills
  • Direct Marketing
  • Other
  • Customer Service

Certificates

  • Responsible Service of Alcohol (RSA) Certificate

Education History

  • North Hertfordshire college

    • Jan 2005 - Jan 2007
    North Hertfordshire college, England, Hitchin * NVQ level 1 hairdressing and reception
  • Richmond training centre

    • Jan 2007 - Jan 2008
    Richmond training centre, England, Stevenage * NVQ level 1 painting and decorating