• Marilyn R
  • Administrative Assistant
  • Last/current workplace: Community Health
  • 63 years old from Dingley Village, VIC

Introduction

I am a fit and healthy 58 year Executive Assistant who has been employed at a community health service for 16 years. The CEO has just retired after 19 years and I feel that it is time for me to try my hand in another area. I have a wealth of knowledge in admin, customer service and general office administration with my expertise being with word and publisher. I take pride in my work and like the staff around me to do so also. I done a range of duties from filing to taking minutes at Board meetings and been the back bone to the organisation. The team has come and gone around me. I have never taken long service leave and remain a long loyal employee. Please give me the opportunity to meet me and I you will not be disappointed. I thank you for taking the time in reading this short introduction.

Employment History

  • Community Health

    • Aug 1998 - Current
    CURRENT POSITION Executive Assistant Aug 1998 - Current - full time with Bentleigh Bayside Community Health Responsibilities: • Providing administrative support to CE and General Managers. • Management of CEO and General Managers diaries. • Taking minutes at Management meetings and distributing them • Liaising with a range of external stakeholders, contractors and Board of Directors • Word processing: general correspondence, preparation of brochures, newsletters, course lists and bi monthly staff newsletter. • Completed Certificate 3 in Business Administration in Microsoft office, visio, publisher, Titan ( a swipe card software) • Assisting the Accounts Officer with accounts payable and receivable using Quickbooks if required. • Preparation and coordination of Annual Report & Quality of Care Report including printing, sending of invitations, catering and general organisation of AGM. • Assisting Human Resources Coordinator with Letters of Offer for employment and other confidential letters and advertising vacancies on the internet & BBCH website. • Purchasing office equipment, minor equipment and maintaining registers • Arranging courses, speakers, flights and accommodation • Catering • Hiring rooms to outside service providers • Booking rooms for staff workshops, meetings etc • Handling day to day enquiries from staff and assisting them with producing information for clients. • Distribution of correspondence 1 Mobile: email: • Supervising Admin Assistant and Maintenance Officer on a daily basis.
  • RACV Club Melbourne

    • Jan 1987 - Jan 1998
    RACV Club Melbourne, Call Centre and various branches The last position held at the RACV was in the special events area. Duties included: • Arranging events, eg day tours, guest speakers, live performances, luncheons etc for RACV full club members • Taking booking for such events and actually taking some tours • Advertising the events throughout the club • Preparation of member attendance lists for accounts Call Centre and branches Attending to member enquiries regarding membership, home/car insurance, touring and general enquiries. Information in support of my application For 16 years, I have been providing administrative support to the CE & General Managers at Bentleigh Bayside Community Health. My excellent computer skills have allowed me to provide reports, presentations, mail outs (mail merges), general correspondence, brochures and newsletters to staff efficiently, while also training them on computer functions, email and internet. I have attended, advanced word, access and publisher courses and have completed Certificate 3 in Business Administration. I am prepared to learn any new programs if required. Being an Executive Assistant to the Management team has allowed me to have a close liaison with each Manager and learn more about the internal running of the organisation especially by taking the minutes at the various meetings. This means prioritizing all word processing and confidentiality is essential. I supervise two staff - an Admin Assistant and the Maintenance Officer. I monitor and review their performance and am responsible for their day to day duties. The Admin Assistant is responsible for the purchasing of office supplies which I authorise along with the maintenance supplies. I have authority to sign purchase order over $500 so staff from other areas often come to me if there team leader is unavailable. I arrange a timetable for 3 Year 10 work experience students during the year and supervise them for the week they attend BBCH. I try to accommodate them in the career paths they are most interested in and the feedback I have had over the years has been very complimentary. Apart from the general admin duties, I have been solely responsible for hiring out rooms of BBCH to external providers. This is done on a casual basis. This means initial phone enquiries, assessing the suitability of the function, costing the room and the general paper work associated with the booking. An online booking system is also maintained. Any enquiries after the event, I have also 2 Mobile: email: had to deal with - eg lost keys. Processing of accounts is followed up and finalised by the finance department. BBCHS has approximately 140 staff, 80 of who are onsite. The others are external but who also require administrative support. I am required to liaise and continue the same rapport that I have with the rest of the staff. We are all part of the same team. In this organisation, I am relied upon. I am the backbone. I am also required to drive a company vehicle when necessary.

Skills

  • General Office Duties
  • Administrative Assistant
  • Other
  • Customer Service