• Brenda R
  • Client and Sales Administration, Store Manager
  • Last/current workplace: Melting Point Production
  • 45 years old from Hervey Bay, QLD

Introduction

Retail Manager - Previous experience in 2IC position, Currently studying a Diploma in Business, team motivation skills, achieves daily and monthly store targets, exceptional customer service skills and experience, cash handling and reconciliation experience, strong work ethic, lead by example, merchandise experience, self motivated, customer focused, store budgeting, staff training, administration skills.

Employment History

  • Melting Point Production

    • Nov 2014 - Current
    Period of Employment: 25th November 2014 - Current Employer: Melting Point Production Hervey Bay QLD Position held: Liner Feeder (casual position) Experience: Feeding washed linen through a variety of ironing machines, working in extreme temperature's, checking linen as feeding for marks, meeting shift KPI'S, working within a diverse multi culture team, working with or without supervision, working rotating rosters.
  • Total Eden

    • May 2014 - Nov 2014
    Period of Employment: 28th May th August 214 Employer: Total Eden Emerald QLD Position held: Administration Clerk, Sales Assistant Reason for leaving: Relocated to Hervey Bay Experience: Serving customers face to face and assisting customers over the telephone and via email with product enquires, booking supplier reps appointments with management, inventory control, processing accounts payable, cash handling and efpos transactions, daily bank reconciliation, booking freight company pickups, working within a team environment, obtaining quotes from suppliers and freight companies, processing customer orders, meeting personal KPI's, training and assisting my fellow co-workers and new employees, maintaining and keeping up to date with VIP customer pricing.
  • Homeart

    • Jan 2014 - May 2014
    Period of Employment: 31 January th May 2014 Employer: Homeart Emerald QLD Position held: Sales Assistant / Assistant Manger Reason for leaving: Contract position Experience: Customer service both face to face and via telephone, Cash handling, Merchandising stock and set up effect shop displays of current products on sale, stock control, reconciliation of daily takings, operating efpos machine and reconciliation at the end of day, opening and closing shop, working within a team environment and unsupervised, cleaning of shop fittings and floors, meeting daily sales budgets, assisting manager with any other duties required.
  • Lindsay Rural / Lindsay Transport

    • Oct 2009 - Dec 2013
    Period of Employment: 09 October 2009 to 12 December 2013 Employer: Lindsay Rural / Lindsay Transport Springsure Road EMERALD QLD 4720 Reason for leaving: Position was made redundant Position held: Administration Clerk / Customer Service Officer / Logistics Officer Experience: Assisting customers via telephone, email and face to face with enquiries for products and services supplied by Lindsay Rural, Collating, checking and data input of accounts payable and accounts receivable, Handling balancing and checking petty cash, recording expenses, Assisting Manager and Directors with general business documentation, obtaining quotes and ordering materials and supplies. Receiving of goods, completing weekly stock takes. Assisting with transport requirements of Fruit, Chemicals, Fertilizer, to local farms and to other Lindsay Transport Depots across Australia. Maintaining chemical movement data base. Complying with chemical movement and store regulations set out by local and state government, completing timesheets, collecting customer order numbers, liaison with purchasing department in regards to purchase order numbers and freight quotes. Maintaining a wide variety of filing requirements in accordance with company an local government guidelines. Ensuring all relevant documentation is maintained for relevant in house and government audits. Working in a team environment and working unsupervised. Maintaining CHEP Portfolio, Logistic Officer for Lindsay Transport, completing transport paperwork and load sheets, completing market bookings for loads, assisting drivers with fatigue management, handling grower bookings and arranging pick-up and delivery of goods, machinery safety audits, drug and alcohol testing, and any other duties directed by management, accurate data entry, maintaining records for in house and out of house audits, completing transport delivery advice on Lintrenet, maintaining and tracking CHEP pallets. RESUME BENDA DEAVES EMPLOYMENT HISTORY Continued
  • Australian Lining Company

    • Feb 2008 - Oct 2009
    Period of Employment: 19th February 2008 07 October 2009 Employer: Australian Lining Company 39 Keane Street CURRAJONG QLD 4812 TOWNSVILLE Position held: Administration Assistant Reason for leaving: Moved to Emerald Experience: Taking calls and email enquires for Beehive Vinyl Products (sister company) tool bags, selling of tool bags, processing of orders & arranging freight for tool bags. Help monitoring back orders and tool bag production forecast. Collating, checking and data input of accounts payable and accounts receivable, writing of cheques. Collating receipts for company credit cards for statement reconciliation & posting of expenses to accounts. (Both Beehive Vinyl Products and Australian Lining Company.) Handling balancing and checking petty cash, recording expenses for Australian Lining Company jobs to job cards, Answering telephone for Australian Lining Company and Beehive Vinyl Products, Assisting with both Australian Lining Company and Beehive Vinyl Products Customers within reception area. Assisting Australian Lining Company Manager and Directors with general business documentation, obtaining quotes and ordering materials and supplies For Australian Lining Company, Checking and ordering stationary for Australian Lining Company and Beehive Vinyl Products. Obtaining quotes for freight and labeling and booking and tracking freight for Australian Lining Company and Beehive Vinyl Products. General office duties, Retrieving and recording fuel dockets for diesel fuel rebate, and recording maintenance of Australian Lining Company vehicles for on site mine jobs. Assisting with guiding and training new staff members, assist with Beehive storeroom ordering system, RESUME BENDA DEAVES EMPLOYMENT HISTORY continued
  • Gregory Highway Roadhouse

    • Oct 2006 - Dec 2007
    Period of Employment: October 2006 to December 2007 Employer: Gregory Highway Roadhouse CLERMONT QLD 4740 Position held: Customer service Officer. Reason for leaving: Moved to Townsville QLD Experience: Assisting with the day to day operations within An active and demanding 24-hour roadhouse. Responsible for ordering stock, accounts receivable, maintaining fuel levels (meeting high demand of large bulk orders, dip and meter readings, entering fuel orders in computer) operating and maintaining computer system i.e. point of sale breeze system, console and accounts. Handling money and using computerized cash registers. Training new staff and junior staff as the needs arises, this entailed familiarizing them with all aspects of the business, ordering stock, accounts receivable, food preparation and handling, work place health and safety procedures, and all new skills we put into practice.
  • Flohr Machinery

    • Jul 2005 - Feb 2007
    Period of Employment: 1st July 2005 to 22nd February 2007 Employer: Flohr Machinery CLERMONT QLD 4721 Position held: Office Manager Reason for Leaving: Position was made redundant Experience: Managing day-to-day operations within a busy livestock transport company. MOTORFLEET: • Booking inspections and paying registrations. • Applying for road train and mass management permits • Confirming load requests • Preparing and lodging fuel rebates for on and off road use. • All insurance requirements RESUME BENDA DEAVES EMPLOYMENT HISTORY continued FARM MANAGEMENT: • Maintaining correct cattle numbers on file. • Ordering NLS ear tags. • Ordering cattle feed and health products • Organizing helicopter musters • Organizing repair and maintenance work. • Receipting cattle sales. • All insurance requirements ACCOUNTING • Monthly reconciliations for all bank accounts and credit cards. • Collecting and lodging documents requested by accountants for BAS statements and end off year financials. • Preparing cash flow charts and setting up budgets. • Preparing and lodging wages through internet banking and cash wages. • Preparing and lodging super payments and PAYG tax. RENTAL PROPERTY • Preparing and maintaining rental leases and agreements • Receipting rental income • Preparing inspections • Organizing repair and maintenance to properties And any other issues which may arise MANUFACTURING • Preparing quotes and pricing for dolly's and cattle trailers • Preparing and lodging trailer compliance reports • Preparing and lodging invoices from the sale of manufactured equipment • Preparing and lodging lease agreements and receipting money from equipment on lease • Maintaining steel price listings and parts • All insurance requirements And any other issues that may arise RESUME BENDA DEAVES EMPLOYMENT HISTORY continued • GENERALADMINISTRATION DUTIES • Collecting and recording incoming and outgoing mail • Creating and maintaining record management procedures • Accounts receivable and payable • Banking of monies received • Preparing and maintaining monthly creditors and debtors statements • Ordering and receiving parts for trailer and prime movers and for retail sales • Ordering and receiving bulk tyre orders • Checking bank statements daily via internet and receipting any direct deposits • Maintaining filing systems both electronically and manually • Answering all incoming telephone enquiries and forwarding to correct department • Preparing and lodging invoices and collecting all relevant paperwork for each job relating to prime movers • Organizing dealerships for parts, tyres, and Queensland Transport (DEALERS LICENSE) • Maintaining all computer software and installing new software • Word processing duties • Organizing staff meetings • Maintaining health and safety procedures and collecting relevant data fact sheets on all chemicals stored and used in the workshop. • Assisting with all workshop and environmental inspections • Researching and finding ways to better business management and operations and ways to reduce cost • Making and maintaining business contacts i.e. insurance brokers, charted accountants, sale representatives, clients, bank manager ect And any other issues that may arise RESUME BENDA DEAVES

Skills

  • Staff Management and Supervising