• Janaya D
  • Bar Manager, Barista
  • Last/current workplace: TMA Consolidated
  • 26 years old from Fairy Meadow, NSW

Introduction

Hey, I'm a final year University of Wollongong student who misses working as a barista! I worked at Muffin Break Wollongong for roughly a year and prior to that had barista experience in restaurants and I absolutely love the art of making the perfect coffee.

Employment History

  • TMA Consolidated

    • Dec 2014 - Current
    December 2014 - Present: PR/Marketing Intern TMA Consolidated. Wynyard, NSW Responsibilities: • Press/Media Releases • Blogging • Key Word Articles • Marketing campaigns
  • Karma Nightclub & Restaurant

    • Aug 2014 - Aug 2014
    August 2014 - December 2015: Bar Manager Karma Nightclub & Restaurant Kings Cross, NSW Responsibilities: • Organising rosters for all employees • Payroll for all employees of the venue • Keeping up-to-date with Kings Cross liquor licensing • Ensuring my team did not have any RSA breaches • Ensuring all venue signs were displayed as necessary • Providing the police, council and OLGR with all necessary documentation upon request • Ordering stock • Organising events
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    Muffin Break

    • Jan 2013 - Aug 2014
    January 2013- August 2014: Customer Service/Barista Muffin Break Wollongong, NSW Responsibilities: • Making coffee and decorating muffins • Customer Service • Counting money daily • Cleaning • Upselling and promoting new deals • Training new staff
  • Marquee Nightclub

    • Jul 2012 - Jan 2013
    July 2012 - January 2013: Bartender/Cocktail Server Marquee Nightclub Pyrmont, Sydney Marquee nightclub is a Sydney based nightclub which caters mostly to A listers and high profile clients. I gained employment at this venue mostly for a bit of extra experience. Responsibilities: • Meeting and greeting clients and offering them the best customer service possible • Upselling, promoting and making sales • Cleaning the nightclub after the club closed
  • WNL group clubs

    • May 2011 - Jul 2012
    May 2011 - July 2012: Bartender WNL group clubs (Ivory, The Grand Hotel, Glasshouse, Castros & 151) Wollongong. NSW Responsibilities: • Serving drinks with presentation • High level of customer service • Responsible service of alcohol as well as dealing with challenging alcohol fuelled situations.
  • Counter- Close

    • Jan 2011 - Jan 2012
    : Counter- Close trainer/ Drive thru Assistant McDonald's Warilla/Warrawong, NSW Responsibilities: • Customer service and dealing with customer complaints • Training all employees on Counter-Close as well as following up on progress and re training if necessary.
  • Harbourfront Seafood Restaurant

    • Jan 2010 - Jan 2011
    : Waitress Harbourfront Seafood Restaurant Wollongong. NSW Responsibilities: • High level of customer service • Catering to the needs of high profile clientele. • Weddings and birthdays.
  • Ice Tech Air Pty Ltd

    • Jan 2008 - Jan 2014
    : Business Administration Assistant Ice Tech Air Pty Ltd Fairy Meadow, NSW. Ice Tech Air Pty Ltd is an air conditioning company based in Wollongong, which caters to clients such as hotels and Universities. Responsibilities: • Meeting and greeting clients via phone, email and face-to-face • Assisting with data management • Setting up organisational systems. • Performing general administrative duties

Skills

  • Guest Relations
  • Cash Register Operation
  • Coffee Making
  • Barista
  • Food and Beverage Serving
  • Food Handling and Preparation
  • Bar and Beverage Service
  • Front of House Duties
  • Other
  • Customer Service

Education History

  • St Mary Star of the Sea College current

    St Mary Star of the Sea College Wollongong, NSW
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    University of Wollongong current

    • From Jan 2011 - Current
    University of Wollongong Bachelor of Commerce Major: Human Resources/Public Relations Minor: Business Law > 2011- Present
  • Wollongong TAFE current

    • From Jan 2011 - Current
    Bachelor of Communication & Media Studies Major: Marketing Communication & Advertising > 2011- Present Certificate IV in Training & Assessment Wollongong TAFE