• Cassie A
  • Customer Service Officer
  • Last/current workplace: APN - Sunshine Coast Daily
  • 29 years old from Caloundra, QLD

Introduction

I am looking for long term employment with either the opportunity to grow within the company or really make the position my own. I am an ambitious person and now I am looking for a career, not just a pay cheque.

Employment History

  • APN - Sunshine Coast Daily

    • Oct 2012 - Current
    Designing print and online advertisements, general administration duties, telephone and face-to-face customer service, experience in Photoshop, InDesign, Illustrator, Microsoft Office programs, Outlook, Cyber$ell and ASX, working to deadlines and under pressure, processing bookings, working as part of a team and autonomously, working overtime when required, and organising special events for staff.
  • Bureau Veritas

    • May 2009 - Oct 2012
    Testing the quality of coal samples, handling gas cylinders and hazardous chemicals, calibrating machines and machine maintenance, experience in Lims and Microsoft Office programs, supervising a small group (Gladstone only), working unsupervised and overtime when required. The Brisbane laboratory was operational for 24 hours, 6 days a week and I participated in a rotating roster.
  • GTC Financial

    • Jul 2007 - May 2009
    General administration duties, telephone and face-to-face customer service, booking appointments, data entry, photocopying and filing, experience in XPLAN computer program, Eftpos and money handling, ordering and maintaining stationery.
  • Harbour City Veterinary Surgery

    • Mar 2003 - Jul 2007
    General administration duties, telephone and face-to-face customer service, booking appointments, all types of cleaning, hydro bathing dogs, animal handling, experience in Vet Care computer program, Eftpos and money handling, restocking shelves. Up until 2008 I would still do the occasional shift if they were short staffed. JUNIOR VET NURSE/ADMINISTRATION Mar 2003 - July 2007 Harbour City Veterinary Surgery General administration duties, telephone and face-to-face customer service, booking appointments, all types of cleaning, hydro bathing dogs, animal handling, experience in Vet Care computer program, Eftpos and money handling, restocking shelves. Up until 2008 I would still do the occasional shift if they were short staffed.

Skills

  • Other

Education History

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    Griffith University current

    • From Feb 2015 - Current
    Master of Marketing
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    Careers Australia

    • Jul 2014 - Dec 2014
    Diploma of Marketing
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    Careers Australia

    • Jul 2014 - Nov 2014
    Diploma of Business
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    Careers Australia

    • Jul 2014 - Nov 2014
    Diploma of Management

Personality Type

The Guardians

Extroverted
Introverted
Sensing
iNtuitive
Thinker
Feeler
Judger
Perceiver