• Emil L
  • Hospitality Manager, Front of House and Guest Service Agent, Travel Agent
  • Last/current workplace: Tranås Skolmöbler
  • 27 years old from Research, VIC

Introduction

I am willing to work flexible shifts and would accept full, part time or contract positions. I have excellent proven Tourism Industry customer service experience, sales and retail (cash and credit) experience. I am available to begin employment immediately.

Employment History

  • Tranås Skolmöbler

    • Jun 2014 - Jan 2015
    Assembler Tranås Skolmöbler, Tranås, Sweden. (Furniture Factory) Assembly of mostly tables but also chairs and benches. This job was physically demanding and involved the use of power tools and production machines.
  • Babar Kök & Bar

    • Jun 2014 - Sep 2014
    Bartender Babar Kök & Bar, Tranås, Sweden. (Night Club & Bar) Tasks included taking orders, mixing cocktails, serving beer and wine and taking payments.
  • Douglas Fir Resort & Chalets

    • Nov 2013 - Jun 2014
    Front Desk Agent Douglas Fir Resort & Chalets, Banff, AB, Canada Front desk tasks such as arrivals/departures, payments and general requests. I also handled major com- plaints and answered reservations via phone, web, email and third party companies.
  • ACBB Accommodations

    • Jun 2013 - Oct 2013
    Front Desk Agent/Assistant Manager ACBB Accommodations, Niagara Falls, ON, Canada Assistant Manager responsibilities included: guest arrivals and departures, room allocations, general maintenance, cash out, tour guide and attraction information, housekeeping and various managerial duties involving staff and admin departments. Position was contract full time for summer tourist season in Niagara Falls, ON.
  • SJ AB

    • Mar 2012 - May 2013
    Travel Agent SJ AB, (Swedish Railway Company) Tranås, Sweden Travel and Tourism agent specialising in developing travel packages and troubleshooting customer service issues.

Skills

  • Sales
  • Guest Relations
  • Travel Agent
  • Booking Systems
  • Front of House Duties
  • Customer Service

Certificates

  • Certificate in Hospitality

Education History

  • Santa Barbara City College

    • Aug 2010 - Dec 2011
    Field of photography Santa Barbara City College, Santa Barbara, United States of America Skills Competency Award, Photography.
  • upper secondary school or high school

    • Aug 2007 - Jun 2010
    Fabric, environment and economy Apelrydsskolan, Båstad, Sweden (Equivalent to upper secondary school or high school) ABOUT ME I am a curious swede who tries to see possibilities in obstacles. I have all the necessary work visas for legal employment in Australia. I enjoy dealing with people.