• Helena T
  • Retail Sales Assistant
  • Last/current workplace: Polo Ralph Lauren
  • 18 years old from Gladesville, NSW

Introduction

Over the past 3 years, I have worked in 2 retail positions at TK Maxx and Ralph Lauren. In both roles, I have performed the typical duties of a sales associate; serving customers, point of sale, fitting rooms, floor work, visual merchandising, telephone answering and back of house. Working in retail has taught me the valuable skills of teamwork, communication, patience and time management. I am looking for a role that involves similar tasks, however, I am open to working in other industries such as hospitality, working as a receptionist, or admin.

Employment History

  • Polo Ralph Lauren

    • Oct 2019 - Current
    Working at Ralph Lauren Birkenhead Point taught me various skills such as teamwork, patience, communication and time management. I worked all sections of the store including menswear, woman’s, children’s and fitting rooms. My role involved customer service, organising the shop floor, visual merchandising (VM), back of house, point of sales and restocking. I also assisted in opening the new store at Birkenhead Point which involved setting up the new shop floor to incredibly high standards.
  • TK Maxx

    • Jul 2017 - Apr 2018
    My experience at TK Maxx taught me effective communications skills as I regularly interacted with customers, as well as leadership and organisational skills. I regularly worked in the change rooms and on the shop floor, where I organised and tidied the products to create a clean and safe environment for customers and my fellow employees.

Skills

  • EFTPOS
  • Shop Assistant
  • Merchandising and visual merchandising
  • Point of Sale
  • Cash Register Operation
  • Team Player
  • Communication Skills
  • Customer Service
  • Telephone Answering

Education History

  • Presbyterian Ladies' College Sydney current

    HSC courses – Modern History, Economics, Business Studies, Legal Studies, Advanced English and Advanced Mathematics Activities - concert band and netball
  • University of Technology current

    Bachelor of Laws & Bachelor of Business