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System Infrastructure Engineer job availability

  • Programmed are currently undertaking a significant digital transformation programme of works, including but not limited to:


    * Infrastructure Project - encompassing new datacentre locations and a replacement of all infrastructure components (network, compute and storage) and management systems.
    * Azure Cloud services - leveraging an implemented framework to support our Dynamics 365 environments and adopt PaaS in place of traditional IaaS model.
    * Azure DevOps - an evolution of how we work as a team, using modern toolsets to support collaboration and engagement within the ICT team.
    * Office 365 - accelerated roadmap to rapidly adopt Office 365 cloud services to improve collaboration and enhance the end user experience.
    * Dynamics 365 - replace multiple finance and field mobility systems with a single platform across the organisation.
    * Cyber Security - a recently established function within the ICT group, we are currently undertaking numerous initiatives to enhance our security culture and posture within the organisation.


    To assist with this, we are seeking a System Infrastructure Engineer to join our Projects team based in Burswood. Working in a fun and dynamic workplace as part of the wider technical team, you will focus on enhancing and transforming Programmed's ICT systems and infrastructure.


    Duties & Responsibilities:


    * Provide input into design and technical architecture for projects, including development of detailed design(s), implementation plan(s) and test plan(s)
    * Implement technologies in accordance with the approved design and implementation plan.
    * Validate the implementation by performing structured testing
    * Facilitate transitioning of implemented technologies to operational support teams
    * Provide escalation support to operational support teams
    * Provide input into technical standards and templates
    * Demonstrate commitment to a high level of customer service delivery
    * Adhere to all company policies and procedures
    * Identify opportunities for continuous improvement.
    * Participate in ongoing learning and professional development to remain up to date in knowledge of best technological practices


    Essential Skills:


    * Strong technical experience within an enterprise environment - infrastructure, systems, network, security and cloud technologies.
    * Strong grasp of compliance
    * Effective communication skills
    * Strong understanding of IT Service Management frameworks (ITIL) in an operational ICT environment
    * Experience with the design and implementation Systems, Infrastructure and Cloud technologies.
    * Methodical diagnostic and trouble shooting skills with an ability to follow logical diagnostic models.


    Qualifications and Experience:


    * ITIL v3 Foundation
    * 3-5+ years suitable experience in a similar role
    * Microsoft / Vendor certifications or equivalent experience.

    To apply for the position please attach your covering letter and resume and press the "Apply Now" or call Caroline Hanley on

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