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Restaurant /Cafe - Floor Superstar job availability

  • Airport Retail Enterprises is a well-established and successful Australian owned and operated business operating airport food and beverage concessions across Australia including Melbourne, Sydney, Brisbane, Gold Coast, Townsville, Canberra and Mt Isa Airports.

    Responsible to: The Café Manager/Supervisor

    Responsible for Assisting the Café Manager/Supervisor. Duties may include:

    • Operating the till, and balancing it on a daily basis
    • Banking the café takings daily
    • Keeping accurate time sheets daily
    • Checking that orders have been correctly delivered and charged for
    • Serving customers in a pleasant and courteous manner
    • Cleaning the kitchen, café area in accordance with Health and Safety Regulations and Guidance
    • Keeping cleaning and temperature records
    • Undertaking the preparation of the food and beverages served in the café
    • Clearing tables
    • Washing up
    • Ensuring that the café environment is pleasant and welcoming in line with the expectation's of ARE and Canberra Airport
    • Reporting maintenance issues to the Café Supervisor
    • Ensuring that any risk assessments are complied with
    • Maintaining such records as are required by the Café Supervisor
    • Demonstrated genuine hospitality and service by welcoming and seating guests in a timely manner.
    • Directed and delegated tasks to team members in order to ensure that the guests have a high quality dining experience.
    • Routinely supported other areas of the restaurant such as taking food and beverage orders, answering telephones, and completing financial transaction
    • Liaise between the kitchen staff, management and floor staff.
    • Oversee and pro-actively deal with guest queries and complaints.
    • Advise guests on menus and beverage choices.
    • Checking and dealing with guests special occasion arrangements.
    • Cafe Workers perform their tasks under the supervision of a Cafe Supervisor and are responsible for seating customers, taking orders, taking food
  • Skills (required)

    • Coffee Making
    • Food and Beverage Serving
    • Food Handling and Preparation
    • Front of House Duties
    • Waiting Tables

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