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Reservations Agent job availability

  • Signature Staff
    • Renowned product and brand
    • Supportive leadership team
    • Commute Position

    Join a progressive company representing one of Australia’s most famous luxury resorts on the tropical coast of Queensland in the role of Reservation Agent

    Your new workplace

    Surrounded by immaculate turquoise waters, the island has recently reopened its world-class venues and facilities, including first class accommodation, a multitude of food beverage outlets as well as major event / conference space. The island has a strong focus on marine wildlife conservation and there are outstanding career development opportunities on offer.

    The Role

    Reporting to the Reservation Supervisor, your key responsibility is to attend all incoming calls in a professional manner making sure all reservations are accurate and complete. Utilising your excellent communication and amazing customer service skills, you’ll find it natural and easy to promote resort services, upgrades and cross sell where applicable.

    The position available is full-time Mon-Fri, commuting from Airlie beach.

    Essential skills and attributes:

    To be successful in this role, you will need the following

    • Previous experience in a reservation environment
    • Exceptional phone manner and communication skills.
    • An eye for detail and a high level of accuracy.
    • A high level of customer service focus
    • Positive and enthusiastic

    Experience with Opera will be advantageous

    .

    What’s in it for me?

    • Genuine career and self-development opportunities
    • Competitive salary
    • Represent a premier product and brand
    • Great team environment

    If you would like to be considered for this role please apply now, using the link below. We are unable to process applications from candidates with temporary working visas or those seeking sponsorship.

    To apply online, please click on the appropriate link below. Alternatively, for a confidential discussion, please contact Vlasta Eriksson at , quoting Ref No. VE2019OCTRA.

  • Skills (required)

    • Other

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