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ICT Support Officer job availability

  • ICT Support Officer l ASAP start

    Programmed Professionals is seeking an experienced ICT Support Officer with Enterprise Mobility experience located on the South side of Brisbane to be apart of our client's Digital Infrastructure program. In this role you will manage the implementation of programs for Digital Infrastructure staff to ensure that the objectives of the program are met.

    Your Duties/responsibilities will be:

    • Evaluation of mobility and operating system software to ensure it meets the business requirements.
    • Preparation of feasibility studies, functional requirements, specification, package acceptance criteria to meet an optimal business solution for Enterprise Mobility.
    • Provide skills in systems software development, i.e. setting up environments, recovery software, ensuring the resilience and security of mobility systems.
    • Develop and maintain IT Enterprise Mobility policies and guidelines.
    • Address enterprise mobility problems, issues and reports brought forward by users, clients and auditors.
    • Undertake software testing of packages and upgrades that are deployed for use on Managed Operating Environment and Enterprise Mobility services
    • Lead and project manage work teams (monitor the quality of vendor support).
    • Undertake strategic and operational analysis, design, maintenance and development of the Enterprise Mobility requirements.

    The successful applicant will possess the following:

    • Intune experience is mandatory
    • Experience working in a large corporate environment is highly desirable
    • Proven interpersonal communication skills (both written and oral) and the ability to communicate technical information to non-technical personnel at all levels
    • Proven in depth understanding of Microsoft and other operating systems including associated mobility issues and mobility solutions including configuration, maintenance, deployment and fault resolution.
    • Substantial experience in the computer industry covering such areas as, IT systems support, customer support, systems design, mobility systems and project management.
    • Possess qualifications at tertiary level in Computing Science and/or Business Computing is desirable.
    • Proven in depth understanding of Microsoft and other operating systems including associated mobility issues and mobility solutions including configuration, maintenance, deployment and fault resolution.
    • Demonstrated high level of ability and experience in providing a high quality of services in the following areas:
    • ICT Infrastructure support
    • Project management
    • Operating system support
    • Database management
    • Change Control

    If you feel you are suitable for this role please apply by clicking 'Apply Now'.

    Job reference number:

    Please note only successful applicants will be contacted.

    QLD Licence- LHL-02514-D2P2F

  • Skills (required)

    • Computer Literacy
    • Help Desk
    • Information Technology (IT) Skills
    • IT Support

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