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Guest Service Agent job availability

  • Signature Staff
    • Whitsundays - Daydream Island
    • Part-time and live off
    • Variety in your day, have fun and meet new friends

    Unspoiled luxury paradise island resort in Whitsundays is seeking Front Office Staff (Guest Service Agents). Part-time position available with flexible days - LIVE OFF

    Your new workplace

    Surrounded by immaculate turquoise waters, the island has recently reopened its world-class venues and facilities, including first-class accommodation, a multitude of food beverage outlets as well as major event/conference space. The island has a strong focus on marine wildlife conservation and there are outstanding career development opportunities on offer. Enjoy a truly unique lifestyle, whilst meeting new friends and exploring the island’s activities in your free time.

    The Role

    Reporting to the Front Office Supervisor, you are the first and last person a guest interacts with. Your mission, should you choose to accept it: Delivering a great hospitality experience, making everyone feel welcome and feel valued whether in person or by phone, whilst maintaining guest confidentiality and safety.

    Some of the things you will be doing in your new role:

    **MUST HAVE EXPERIENCE WITH OPERA**

    • Arrivals and departures
    • Billing, payments, and receipts
    • Attend to incoming calls
    • Respond to internal and external queries
    • Promote resort facilities and maximise sales opportunities through sound product knowledge
    • Resolve customer issues, complaints, problems in a quick, efficient manner to maintain

    Essential skills and attributes:

    To be successful in this role, you will need the following

    • Passion for providing friendly, personalised guest service
    • Previous Front Office experience within a 4 or 5-star hotel/resort
    • Excellent communication and time management skills
    • Enjoy working both autonomously and in a team environment
    • Experience with reservation systems
    • A high level of personal grooming

    **Reservations experience advantageous**

    What’s in it for me?

    • Genuine career and self-development opportunities
    • Close-knit and inclusive team environment
    • Excellent pay rates
    • This position is LIVE OFF

    If you would like to be considered for this role please apply now, using the button below. We are unable to process applications from candidates with temporary working visas or those seeking sponsorship. Due to the Covid19 restriction please ensure you are able to relocate to QLD.

    To apply online, please click on the appropriate link below. Alternatively, for a confidential discussion, please contact Vlasta Eriksson at , quoting Ref No. VE2021GSA2.

  • Skills (required)

    • Check In and Check Out
    • Front of House Duties
    • Guest Relations
    • Reservations

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