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Customer Service Officer job availability

  • Programmed are currently looking for an experienced Customer Service Officer for our reputable Manufacturing client located in Kilsyth.

    The responsibilities of this position will entail the following:

    • Exceptional and professional customer service
    • Be responsive and build strong customer rapport
    • Respond on customer emails and provide follow up calls
    • Handle all phone enquiries and provide advice and product support
    • Phone through the customer database and assist with contract renewal
    • Strong customer focus and respond quickly and efficiently to all enquiries

    If you possess the following qualities to be considered for this position:

    • Highly motivated and driven to have successful outcomes
    • Customer focused and enjoy interacting over the phone within an office environment
    • Responsive and sense of urgency to meet customers' needs
    • Quick to think on your feet and confident in making warm customer calls
    • Strong attention to detail and accuracy

    You will be rewarded with a great working culture, supportive team and ability to work flexible hours then please apply to the link below. If you believe you are the right person for this role and have any further questions please call .

  • Skills (required)

    • Communication Skills
    • Customer Service
    • General Office Duties
    • Inbound Call Centre

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