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Customer Experience / Customer Service Representative job availability

  • This role will give you the opportunity to be part of a friendly, enthusiastic and supportive team focused on delivering outstanding customer service to all their clients.

    Your responsibilities include but aren't limited to:

    • strengthen and retain customer relationships
    • capturing data around customer feedback and being innovative
    • problem solving
    • providing extraordinary levels of customer service through troubleshooting, understanding individual needs and tailoring solutions as unique as your customers are
    • General administration duties
    • Communications with key stakeholders

    The Ideal candidate will have the following:

    • Ability to multi-task
    • Provide excellent customer service
    • Produce all work with exceptional attention to detail
    • Previous experience in a sales and/or customer service role.
    • Customer-centric and empathetic approach with the ability to work under pressure

    You must have the right to live and work in Australia to apply for this role. Click "APPLY NOW" to register for this role. Please note that due to the high volume of applicants, only shortlisted candidates will be contacted.

    Programmed strives for diversity, inclusion and equality of our people. We seek a workforce that is representative of the communities we work in. We encourage people of all cultures, age, sexual orientation or abilities to apply.

    Jasmin Sutherland -

  • Skills (required)

    • Communication Skills
    • Customer Service
    • General Office Duties
    • Inbound Call Centre

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