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Compliance Administrator job availability

  • Our Client are seeking an experienced Compliance Generalist with excellent Administrative and Customer Service (phone based) skills.

    As a self-motivated and driven candidate, you will display strong administrative skills coupled with a strong desire to learn and develop into this Compliance position.

    Specific tasks include investigating, customer service, learning and interpreting legislation, policies, and procedures. As a problem solver, part of your role will be liaising with customers to source a solution.

    As a detail orientated candidate, you will display excellent time management skills to achieve positive and timely outcomes.

    Specific duties include:

    • Providing ongoing compliance support and advice to stakeholders
    • Customer Service (Outbound calls to clients)
    • Educating and assisting members to interpret the compliance policies and processes
    • Generate correspondence to stakeholders including Solicitors
    • Processing of Registrations, Missing Service queries, Adjustments to service records
    • Monitor and manage the collection of debt owed

    Skills required include:

    • Excellent communication and general administrative skills
    • Excellent numeracy and literacy skills
    • Experience utilizing multiple systems and databases
    • Proven success working in a fast-paced high-volume environment
    • Ability to multitask
    • High level of initiative, resilience and sense of urgency to resolve matters in a timely manner
    • Analytical and investigative

    What we can offer you:

    • Competitive Salary and Benefits
    • Health and Wellbeing Program
    • Employee assistance Program
    • Supportive leadership and ongoing training

    A background working in finance, insurance, banking, superannuation or a complex administrative processing environment will support your application.

  • Skills (required)

    • Administrative Assistant
    • Communication Skills
    • General Office Duties
    • Microsoft Office
    • Time Management

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