Handpick your hospitality staff, it’s simples!

Tuesday 23 June, 2015

 “You can’t get the staff these days” – or so the old saying goes. For some jobs and industries perhaps, but for hospitality think again. Hospitality recruitment has wildly changed in recent years, and has shifted from traditional methods of walk-ins and advertising in shop windows. Today these old methods are as stale as a three-day old almond croissant.

The quality of your employees reflects the quality of service, and could be the deciding vote between a great review or a terrible one, or creating organic customers or only having custom from loyal locals.

Compared to other industries, hospitality has a notoriously high turnover rate. According to the Bureau of Labor Statistics (BLS), the hospitality and leisure industry had the second largest number of employees voluntarily quit their jobs in 2014, with more than 6,000 people choosing to leave their current position.

Hiring staff is not only time-consuming but is a costly process, where a Deloitte Hospitality report showed that the average hotelier spends 33% of revenues on labor costs alone. Employee turnover involves pre-departure costs, the recruitment process itself, selection, onboarding and training, and loss of productivity.

This means all the more reason not to settle for second best, but to pick the cream of the crop who are qualified and skilled. You have the power to be selective with the quality of candidates you pick. It’s just a case of looking in the right place! First stop, online. Hospitality recruitment has jumped on the digital bandwagon and it is proving beneficial for both staff and employers - online is a much more accessible and targeted method. Hotels, restaurants, bars and the likes are now using online networking and industry specific job boards to attract candidates to appealing "careers" rather than jobs.

But with employee turnover being such a huge problem in the hospitality industry, how can you separate the diamonds from the dust?

OneShift Plus is a prime example of modern recruitment in the hospitality industry. It is online job marketplace with a talent pool of 440,000 skilled and qualified candidates. Of these there are currently over 55,000 candidates looking for roles in the Hospitality, Food & Tourism category, of which more than 10,000 are in Sydney alone.  

So it looks like “You CAN find the staff these days”, it starts with looking in the right place. Handpick your ideal hospitality staff today at https://oneshiftjobs.com/plus 


Heather Doherty 



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